Associate Director, Disability and Access

Coordinate processes with internal DandA teams and external campus partners related to student accommodations and services, including, but not limited to: priority registration, course load reduction/medical withdrawal, and accommodation letters. Make recommendations for process improvements, provide training, and ensure relevant timelines are met and updates are communicated internally and externally. Work with other staff members on assessment goals and collecting, reviewing, and interpreting departmental data.Hire, train, supervise, and evaluate 6 access coordinators to determine appropriate and reasonable service delivery to students with disabilities. Provide guidance, feedback, and project-specific oversight to the access coordinators.Conduct intake and drop-in appointments with current and prospective students and families and maintain a caseload of approximately 225 students. Determine reasonable accommodations and support faculty and staff in the implementation of approved accommodations. Ensure accurate records are maintained in a confidential manner in keeping with the Universitys document retention policy, privacy laws, FERPA, and ADA requirements.Function as a member of DandA, assist with general functions of the office and special projects as assigned.Oversee processes to ensure maintenance of DandA student files (e.g.: data consistency, inactivations, record retention, etc.). Ensure end-of-the-semester reporting requirements are met. Work closely with DandA Director of Campus Access and Collaboration on data syncs, database updates and maintenance, and data reporting.Provide support for access coordinators and senior access coordinators related to clarification on DandA processes and procedures. Serve as point-of-contact for day-to-day questions and concerns from access coordinators and administrative staff related to student interactions, accommodations, and documentation. Lead consultation and review sessions.Serve as point-of-contact for campus departments on student-facing concerns (e.g.: ADA, Texas Parents, Student Outreach and Support, Office of the President, etc.). Communicate and problem-solve with a variety of stakeholders, including students, faculty, staff, administrators, and community members. Update DandA directors and access coordinators as needed related to specific student situations or access concerns.Presents accessibility and disability information at campus events and training for students, faculty, staff, and the campus community. Leads and participates in campus committees related to accessibility. Fill in for DandA directors on meetings and projects as needed.