Marketing Coordinator

Additional Information

Job Number 26133494

Job Category Sales & Marketing

Location 1309 Ashford Avenue, San Juan PR 00907, United States VIEW ON MAP (https://www.google.com/maps?q=1309%20Ashford%20Avenue%2C%20San%20Juan%20PR%2000907%2C%20United%20States)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Supports the planning, coordination, and execution of the resort's marketing, brand communications, digital marketing, social media, and public relations initiatives. This role helps drive brand awareness, guest engagement, and revenue growth across key business segments, including rooms, food and beverage outlets, spa, weddings, meetings, and special events. Responsible for coordinating marketing campaigns, content creation, social media management, promotional materials, public relations activities, and digital marketing efforts while ensuring alignment with Marriott brand standards. Collaborates closely with hotel departments, corporate teams, agency partners, media contacts, and community stakeholders to enhance the resort's market presence, reputation, and overall guest experience. Additionally, supports communication strategies, special projects, and marketing initiatives that contribute to the achievement of business objectives.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Marketing, Communications, Public Relations, Hospitality Management, or a related field.

• 2–4 years of experience in marketing, social media, communications, or hospitality marketing.

• Strong understanding of digital marketing, social media platforms, content creation, and brand storytelling.

• Experience managing content calendars, social media communities, and digital campaigns.

• Familiarity with graphic design platforms such as Adobe Creative Suite and Canva is highly preferred.

• Experience with photography, video content, and influencer marketing is a plus.

• Excellent project management and organizational skills with the ability to manage multiple priorities.

• Strong written and verbal communication skills.

• Bilingual proficiency in English and Spanish, both written and spoken.

• Supervisory Experience: No supervisory experience.

• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.