Family Support Associate

Family Support Associate Requirements TB Screening CPR Certification HPAO crisis de-escalation program Confidentiality training (42 CFR, Part 2 and 45 CFR parts 160 & 164 HIPAA) Therapeutic Boundaries Training Ability to care for diverse populations Incident Report Training All Hazards Training Infection Control Training Ability to lift 50lbs. Basic computer skills Ability to communicate verbally and in writing Family Services Specific Duties & Responsibilities Maintain logs which include, but are not limited to: sign out book, visitor book, chore sheet, FSA shift checklist & drill roster Complete Incident/Environmental Report forms when required Understand and implement program policies, EOHLC Scope of Services, Program Guidelines and DHCD Uniform Shelter Rules Have thorough knowledge of 51A filing of child abuse and neglect in accordance with company policy Welcomes families and conduct thorough orientation upon arrival Maintain strong rapport and open communication with participants Responsible for all admission/discharge documentation, if applicable Provide family with informational resources about surrounding area Complete a minimum of three facility checks during your shift, paying special attention to alarms and locks Model appropriate parenting techniques for all families Relieve co-workers on time and never leave the facility unattended Assist with preparing a vacated room/unit for a new family arriving Assist with program cleaning as needed.