CCS Service Facilitator

JOB REQUIREMENTS: Act as case manager for an assigned number of CCS consumers and provide case management duties. Develop and ensure that the service plan and service delivery for each consumer is integrated, coordinated, and monitored and is designed to support the consumer in a manner that helps the consumer achieve the highest possible level of independent functioning. Participate in required orientation training and clinical supervision. Ensure that the consumer understands the options of using the formal and informal grievance resolution process in DHS 94. Attend and facilitate CCS recovery service planning meetings. Accept requests and referrals for agency services. Conduct comprehensive assessments through interviews, home visits, and collateral investigations, to determine the range of services needed by consumers and their families for psycho-social preventative, remedial or rehabilitative services. Document consumer progress toward meeting their service plan goals in the consumer's permanent record. Provide education to consumers as needed. Arrange or provide for social service for consumers based on assessments of needs. Conducts scheduled case evaluations and update service plans when needed. Maintain case records, prepare correspondence, reports, and other records as required. Coordinate and participate in case conferences. Facilitate services for disenfranchised and vulnerable consumers. Participate in committees and task forces as assigned. Testify in court as necessary or required. Maintain confidentiality of client-related information, maintain respectful treatment of consumers. Maintains skills and competence levels as policies and regulations change, attend department/staff meetings/trainings and by participating in continuing education training as required. Provide assistance and back up to other CCS program employees as needed. Provide intervention in emergent situations. Provide crisis assessment and intervention in psychological emergencies. Provide clinical coordination and direct consultation of the provision of family-based services to the Family Services Unit and others as appropriate. Provide community education, outreach, aftercare, follow-up, and community liaison where appropriate. Any other assigned tasks/duties. ***** OTHER EXPERIENCE AND QUALIFICATIONS: One year experience working with persons with mental illness or substance use disorders Knowledge and understanding of the CCS philosophy and implementation of client centered treatment practices Knowledge of clinical symptoms of mental illness and substance use and their effects to the consumer Knowledge of clinical assessment Knowledge of counseling techniques, principles and practices and understanding of human growth and behavior Ability to work as a team member and facilitator with a multi-disciplinary team Ability to work with a diverse consumer population Ability to keep and maintain clinical records and develop individualized client centered service plans Knowledge of principles of implementing, evaluating, and revising comprehensive individualized consumer centered psychosocial treatment Knowledge of principles of case management including clinical treatment on an individual, group or family basis Knowledge of laws, regulations and practices pertaining to federal and state public welfare programs Knowledge of resources for community welfare and health, and ways in which these resources may be used by people in need Knowledge of existing agencies utilized by Lafayette County CCS and ability to work collaboratively with these agencies Ability to communicate clearly and effectively through written and verbal communication skills necessary to complete reports, conduct consumer interviews, and work with other agencies ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.lafayettecountywi.org/hr/job-opening/human-services-comprehensive-community-services-ccs-service-fac litator-0