Field Application Specialist Separations Technology, Virgina or Mayland

The Field Application Specialist will be responsible for ensuring the successful application, implementation, qualification, and use of Sartorius' Separation technologies portfolio (NFF, TFF, UF/DF) by providing overall product expertise, application knowledge, and technical support throughout each step of the customer process. This role supports the Sales process through product positioning, presentations, demonstrations, and trials, primarily for customers in Maryland and Virginia and at times the Delaware, New Jersey, and Pennsylvania region.The Field Application Specialist is a field-based role who provides application expertise, technical consultation and customer-facing product support across the customer lifecycle to enable successful application of the assigned product portfolio within customer processes.The ideal candidate will be located in MD or VA areas.What you will accomplish together with us: * Support customer evaluations, application assessments and technical consultations by translating process requirements into appropriate product and workflow recommendations to accelerate product adoption * Execute application trials, validations, proof-of-concept activities and customer training by designing, coordinating and documenting customer-specific evaluation, onboarding plans and outcomes to increase implementation success rates * Resolve technical inquiries, application challenges and product performance issues by troubleshooting customer processes and coordinating corrective actions with relevant functions to protect customer productivity * Provide application expertise throughout opportunity development by contributing technical insights, competitive positioning and solution recommendations for customer use cases to improve technical suitability of proposed solutions * Capture customer feedback, application trends and competitive intelligence by analyzing field observations, trial outcomes and product usage patterns and sharing actionable recommendations with Product Management and relevant stakeholders to influence portfolio enhancements * Support the training of other Field Application Specialists and the Sales organization on assigned technologies and/or processes. * Ensure training of customers on new technologies and support initial start-up operations as well as ensure/assist in internal training opportunities for self and colleagues * Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution * Provide monthly reports on territory activity to management What will convince us: * Bachelor's degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience;Master's degree preferred * 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role * In-depth knowledge (1+ years') in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology; a good understanding of hot research topics is a plus * Ability to troubleshoot technical and application-related issues in customer environments * Handson technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner * Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix * Customer orientation with the ability to understand customer needs and translate them into effective application solutions * Strong communication and presentation skills, able to articulate technical value to diverse stakeholders