Operations manager

CVS Pharmacy is seeking motivated and customer-focused Operations Managers to join our team in the Grand Rapids area. As an operations Manager, you will play a key leadership role in supporting daily store operations, developing colleagues, and delivering an exceptional experience for our customers. Key Responsibilities: - Support the Store Manager in leading daily store operations and achieving business goals. - Provide excellent customer service and create a positive shopping experience. - Lead, coach, and develop store colleagues to build a strong and engaged team. - Assist with scheduling, workload planning, and delegation of daily tasks. - Support inventory management, including receiving deliveries, stocking merchandise, and maintaining accurate inventory. - Ensure the store is clean, organized, safe, and compliant with company policies and procedures. - Assist with merchandising, promotional execution, and maintaining store standards. - Monitor store performance and help identify opportunities to improve sales, customer service, and operational results. - Handle customer concerns and resolve issues in a professional and timely manner. - Serve as a leader on duty and provide directions to the team when the Store Manager is not present. Qualifications: - Previous retail, customer service, or leadership experience preferred. - Strong communication and leadership skills. - Ability to lead and motivate a team in a fast-paced environment. - Ability to multitask, prioritize responsibilities, and make sound decisions. - Flexible availability, including days, evenings, weekends, and holidays as needed. - Ability to perform physical activities including standing for extended periods, lifting, and moving merchandise. Why Join CVS Pharmacy? At CVS Health, we are committed to creating a workplace where colleagues can grow their careers while making a meaningful difference in the communities we serve. Operations Managers have opportunities to develop their leadership skills and advance their careers within CVS Health.