Medication Managemt Specialist
Fort Wayne, INJobSeen 1w agoSeen in employer's feed 1w ago
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Job overview
Reporting to the PPG Call Center Manager, the Medication Management Specialist assists patients with medication management and refills, documents activities in Epic, schedules appointments, reviews telephone encounters, and collaborates with scheduling, RN triage, and medication authorization teams to ensure safe medication management.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
Reporting to PPG Call Center Manager and working in the Centralized Refill group, assists patients with medication management, refills and other duties as assigned. Works with other teams within the Access Center, to include the PPG Schedulers, RN Triage team, and the Medication Authorization team to ensure callers needs are met for items related to medication management. Uses Epic (or current Electronic Medical Record) as the official patient record for documenting all items related to medication management review to include appointment history, scheduling a new appointment, reviewing previous telephone encounters, and Epic drug protocols as typical steps in the daily work to ensure safe medication management activities.
Education
High school graduate or equivalent GED required. Successful completion of an Indiana Board of Pharmacy approved Pharmacy Technician Training program.
Licensure/Certification
Must have an Indiana Board of Pharmacy Tech license or a current State Board of Indiana license as a Pharmacy Technician or Pharmacy Intern.
Experience
Minimum of one year pharmacy experience (retail work preferred or Institutional Pharmacy work) required.
Other Qualifications
Good verbal and written communication skills. Must have basic computer skills to include knowledge of Electronic Medical Record’s. Must be able to lift up to 50 pounds.
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