PANHANDLE EYE GROUP logo

NETWORK SUPPORT TECHNICIAN

PANHANDLE EYE GROUP

Amarillo, TXFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Amarillo, TX
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Panhandle Eye Group is seeking a Desktop/Network Support Technician to provide frontline support for computer systems, network infrastructure, and end-user devices. The role supports reliable hardware, software, and connectivity across the organization, including assisting NextGen users, troubleshooting the program, and helping with upgrades and deployment. NextGen experience is preferred.

Skills & qualifications

RequiredNice to have

Skills

Technical KnowledgeProblem SolvingCommunicationTime ManagementCustomer ServiceDocumentationNextGen

Qualifications

Associate's in IT, Computer Science, or Related Field1-3 Years Help Desk Experience1-3 Years Windows Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

NETWORK SUPPORT TECHNICIAN Employment Type: Full-Time Overview We are seeking a Desktop/Network Support Technician to join our team. This person will provide frontline technical support for computer systems, network infrastructure, and end-user devices. This role ensures reliable operation of hardware, software, and connectivity across the organization. While maintaining a positive attitude and providing team support. NextGen experience is preferred. Individuals in this position will be providing support to NextGen users and troubleshooting issues within this program, help with upgrades and deployment of NextGen. Job Duties: - Desktop Support - Network Troubleshooting - User Assistance - System Maintenance - Hardware Management - Network Equipment Support - Account Administration - Documentation - Security Compliance - Remote Support Required Skills and Qualifications: - Technical Knowledge - Problem Solving - Communication Skills - Time Management - Customer Service - Documentation Skills Education and Experience: - Associate's degree in IT, Computer Science, or related field (Preferred) - Related work experience can be substituted for the educational requirements. - Help desk: 1-3 years (Preferred) - Windows: 1-3 years (Preferred) Benefits: - Health insurance - Dental insurance - Vision insurance - Life insurance - 401(k) - Paid holidays - Paid time off - Paid jury duty

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