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PRTG Consultant

COOLSOFT

Pontiac, MIContractSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Pontiac, MI
Schedule
Contract
Work Authorization
Not specified

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Job overview

The PRTG Consultant role functions as a Level 1 Incident Manager for critical incidents and events involving IT technology. The consultant creates, escalates, triages, and tracks customer technology incidents; monitors infrastructure connectivity, assets, services, and mainframe consoles; and may review mainframe job control language. The role is hybrid, with an onsite presence required and no work-from-home option.

Skills & qualifications

RequiredNice to have

Skills

Microsoft TeamsIBM MainframePRTGWhats Up GoldPingdomCommunicationIncident ManagementMainframe MonitoringMainframe Job Control LanguageLifting 50 Pounds

Qualifications

5+ Years Microsoft Teams Experience

Full job description

PRTG Consultant

(Jobs in Pontiac, MI)

Requirement id 159264

Job title Consultant

Job location in Pontiac, MI

Skills required Microsoft Teams, IBM Mainframe, PRTG,

Open Date 06-Oct-2026

Close Date

Job type Contract

Duration 6 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Consultant: Microsoft Teams, IBM Mainframe, PRTG,

Start date :10/26/2026

End Date :six months from start date

Submission deadline :10/16/2026.

Note:

*Agency Interview Type: In Person Only

*Work Arrangement: Hybrid

Description:

Mainframe Operator. Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents. Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Perform deliveries as assigned and must be able to lift 50 pounds. The position mandates a presence onsite; there is not a work from home option. Applicants could be requested to work holidays, days, afternoons and/or midnight shifts.

Environment: Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. Whats Up Gold, Pingdom, PRTG, IBM Mainframe.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 159264 while calling.

EOE Protected Veterans/Disability

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