Transportation Claims Specialist

JOB REQUIREMENTS: Milwaukee, Wisconsin, United States Whitestown, Indiana, United States Mayfield Heights, Ohio, United States Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description As a Transportation Claims Specialist, where you will be the primary expert for managing freight claims across complex domestic and international transportation networks. You will investigate and resolve damages, shortages, delivery discrepancies, and other transportation claims while maximizing recovery outcomes and ensuring compliance with transportation regulations and company processes. You will work with several parties, including plants, distribution centers, suppliers, customers, carriers, and team members. Using tools like MyEZClaim and SAP Quality Notes, you will guide claim resolution, identify process improvements, and help implement a global claims management strategy. We offer the opportunity to influence operational excellence, lead process enhancements, and help improve logistics performance across the organization. You will work hybrid and can be based in Whitestown, IN, Mayfield Heights, OH, or Milwaukee, WI reporting to the Supervisor, Global Logistics Performance & Freight Claims. Your Responsibilities: Investigate freight claims related to damage, shortage, loss, or delayed delivery. Process these claims across multiple transport lanes, including Plants to Customers, Vendors to Plants or Distribution Centers, Plants to Plants or DCs, and DCs to DCs or DCs to Customers. Analyze contracts (e.g., Incoterms, vendor agreements) to assess liability and ensure accurate settlement. Negotiate claim values and lead collection efforts within authorized limits; escalate high-impact cases as needed. Collaborate with carriers, freight forwarders, insurance providers, engineers, and legal teams for swift and compliant resolutions. Maintain detailed documentation using MyEZClaim, SAP Quality Notes transactions, and internal claims management tools. Develop and implement a global freight claims... For full info follow application link. Rockwell Automation is an Equal Opportunity Employer Disability/Veteran. If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at [email protected]. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5004BEB7B5C84825