Patient Benefits Navigator/Pharmacy Technician

Lac Vieux Desert Health of Michigan is seeking qualified applicants to fill the position of Patient Benefits Navigator/Pharmacy Technician at the Future Site of American Indian Health & Services in Detroit. *New Health & Wellness Center coming this fall to 4559 Wesson St in Detroit! Click here to check us out!{target="_blank" rel="noopener"} * The Patient Benefits Navigator / Pharmacy Technician serves a dual role designed to improve patient access to healthcare coverage while supporting day-to-day pharmacy operations. This position is responsible for assisting uninsured and underinsured patients with obtaining and maintaining health insurance coverage, prescription assistance programs, and other available benefits. The employee will also perform pharmacy technician and pharmacy clerk duties under the supervision of a licensed pharmacist, ensuring efficient and compliant pharmacy operations. The primary focus of this position is to maximize patient access to insurance coverage and prescription benefits, improve reimbursement opportunities, reduce barriers to care, and help patients obtain affordable medications. During periods when insurance navigation activities are reduced, the employee will assist with pharmacy workflow, customer service, prescription processing, inventory management, and other pharmacy support functions. REQUIRED QUALIFICATIONS: - High School Diploma or GED. - Current Pharmacy Technician License/Registration (or ability to obtain within required state timeframes). - Minimum one (1) year of experience in healthcare, pharmacy, insurance enrollment, benefits coordination, customer service, or related field. - Knowledge of Medicaid, Medicare, Marketplace plans, and prescription insurance programs. - Strong customer service and patient advocacy skills. - Excellent organizational, communication, and documentation abilities. - Ability to maintain confidentiality and comply with HIPAA requirements. - Proficiency with Microsoft Office products and electronic health record/pharmacy systems. - Ability to work independently while functioning as an effective member of a healthcare team. Please email [email protected]{target="_blank" rel="noopener"} for a full job description. This position is considered a sensitive position and is subject to drug and alcohol testing. All offers of employment are conditional upon the applicant submitting to and successfully passing a drug and alcohol screen, which includes THC and future random drug testing in accordance with LVDHC's testing procedure. Preference will be given to qualified individuals of American Indian descent.