Lead Installation Tech

JOB REQUIREMENTS: JOB OVERVIEW: This position is responsible to support and work in conjunction with the District Installation Manager Regional and Operations & Sales Support teams to deliver a superior customer experience by planning and project managing the installation of capital equipment. Key performance elements include overall internal and external coordination and communication delivering high quality and efficient installations and achieving overall internal and external customer satisfaction. KEY RESPONSIBILITIES (Please include % of time for each responsibility): In conjunction with the District Installation Manager, responsible for the overall project management and installation of capital equipment for our customers from beginning to completion: Participate in Equipment Planning Meetings (EPM) to provide updates to the team on project progress and solutions to issues that arise. Update the Primary Project Management Software (Trello) which includes taking project notes and pictures to ensure the system is current and contains the information required for an installation. Responsible for all documentation relevant to installation checklist or delegate to appropriate TSM. Assist in selection of installation teams per project. Serve as the primary point of contact for designated large capital equipment installations; meet with the sales representative and contractor at initial job site meeting; and monitors progress through job completion. Obtain and review all plans and spec sheet information and provides direction to tradesman. Review all equipment orders to ensure accuracy of required accessories. Determine project job site readiness prior to HSD installation. Coordinate equipment delivery details which includes but is not limited to: ensuring the construction site is ready; communication with all 3PLs; and ensures each delivery is correct. Attends project kick-off and go live date meetings and events. Acts as primary contact with contractors and suppliers as it relates to the build-out and installation projects. Communicate with customer and District Installation Manager on the installation progress. Escalate issues to Installation Manager as required. Owns the overall project punch list to completion. Review with customer the proper use and care of equipment, which includes walk-through of installation guides when appropriate and coordinates initial third-party training when required. Handles Disconnect/Reconnect assessment to determine man hours and need for additional trades for... For full info follow application link. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DEB426FC042F4004