Sales Quality Audit Representative

Description We are looking for a detail-oriented Sales Quality Audit Representative to support agent readiness and sales operations for a long-term contract opportunity based in Eden Prairie, Minnesota. In this role, you will help manage key stages of the agent journey, maintain accurate status tracking, and partner with cross-functional teams to keep onboarding and readiness activities moving efficiently. The ideal candidate brings strong organizational skills, clear communication, and the ability to balance reporting, coordination, and process support in a fast-paced insurance environment.

Responsibilities:

• Partner with sales operations and talent teams to improve processes that strengthen agent readiness and support business goals.

• Oversee administrative and coordination activities across the agent lifecycle, including onboarding, status changes, and separation tasks.

• Assist with readiness programs by organizing credentialing steps, scheduling training activities, and monitoring performance-related milestones.

• Provide guidance to stakeholders on onboarding procedures, credentialing requirements, and agent lifecycle status updates.

• Maintain accurate documentation, update records promptly, and communicate changes or next steps to managers and agents in a timely manner.

• Review operational information to identify needs, establish priorities, and recommend practical improvements.

• Prepare recurring reports for leadership, including monthly updates on agent activity, progress, and operational trends.

• Build productive working relationships with internal partners and external contacts to support efficient program execution.

• Contribute to special assignments and ad hoc analysis as business needs evolve. Requirements • High school diploma or equivalent.

• At least 1 year of experience in project coordination, relationship management, or a similar business support role.

• Strong written and verbal communication skills with the ability to present accurate information clearly and professionally.

• Demonstrated ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment.

• Experience with documentation, reporting, and record maintenance using Microsoft Office tools such as Excel, Word, Outlook, and PowerPoint.

• Strong attention to detail and sound problem-solving skills.

• Ability to work independently while collaborating effectively with cross-functional stakeholders.

• Previous experience supporting onboarding, sales enablement, business operations, or training coordination is preferred. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .