Service Desk Associate

Part-time

Wegmans

Columbia, MDPart-time$16.5–17/hrPosted 1 day agoStill listed today

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At a glance

Compensation

$16.5–17/hr

Location

Columbia, MD

Schedule

Part-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Wegmans Service Desk Associates serve as customer-service ambassadors, answering questions, solving problems, and assisting shoppers. The role focuses on helping customers have a positive experience at the end of their shopping trip through friendly conversation, proactive assistance, careful bagging, and coordination with store departments.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProblem SolvingCustomer CommunicationProduct Bagging

Qualifications

Must Be 18+

Full job description

Location: 8855 McGaw Road Columbia, MD 21045 Availability Requirement for this role: Morning and/or evenings (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $16.50 - $17 / hour

Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description: At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!

What will I do?

Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

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