Application Production Support

Genesis10 is currently seeking a Application Production Support for a contract position with a Global Financial Institution located in New York, NY. This is a 24+ month contract opportunity.The ideal candidate will join a dynamic team supporting credit desk applications. This role requires expertise in fixed income markets and experience supporting a trading desk. The consultant will act as a critical bridge between the business and IT, collaborating closely with traders, developers, and business analysts to ensure production stability and manage incidents effectively. Responsibilities: * Ensure production stability through proactive, enhanced monitoring and incident management * Investigate and resolve production issues in a timely manner * Manage releases and changes in line with the bank's guidelines * Actively monitor the platform using provided tools and escalate issues as needed * Work with regional counterparts to perform Start of Day (SOD) checks * Assist traders and the trading desk using communication tools such as Bloomberg, Microsoft Teams, and Symphony * Collaborate with developers and business analysts to bridge the gap between business and IT Requirements: * Expertise in fixed income markets * Experience supporting a trading desk * Solid understanding of the RFQ lifecycle and post-trade processes * Proficiency in log scraping * Experience supporting credit desk applications, both in-house and vendor-supplied (e.g., ION, JAG, QuartzC, Lynx, Omega, ONCA Risk, Focus, Client Clearing) * Ability to collaborate effectively with traders and developers * Capability to work both collectively and independently * Effective communication skills Pay range: $675- $770 per day Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran