Air Logistics Revenue Care Expert

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Air Logistics Revenue Care Expert is responsible for RCC tasks including invoice production, confirmation of expected GP, FSL, and supplier invoice acknowledgment, with a focus on data quality, accuracy, timeliness, and critical thinking. The role requires a process and system driven mindset, strong problem solving skills, first-time-right execution, and continuous identification of process improvements and automation opportunities. This individual works on key client accounts for the area and is considered a subject matter expert.

How you create impact

• Manage and oversee RCC tasks through Business Process Automation (BPA)

• Handle daily FSL activities including month-end closing

• Lead CASS challenge resolution and improvement initiatives

• Drive automation improvements such as semi-invoice automation, quote utilization, and FSL auto file closing

• Maintain close communication with GS RCC, CCL, and OCC

• Work with Sales and Customer Care on credit limit adjustments

• Review files before opening TAG or AD-HOC requests

• Coordinate with OCC on carrier, hauler, and third-party cost topics

• Coordinate with CCL on customer revenue-related charges

What we would like you to bring

• Bachelor’s Degree in Finance, Business, or Accounting.

• 2-5 years in Air Logistics and Freight Forwarding/Finance.

• Knowledge of freight forwarding finance, KN products and processes, basic accounting principles, KN systems including finance modules, and Microsoft Office.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-AH

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.