KYC Due Diligence Specialist (KYCDU014881)

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4855582 GENERAL DESCRIPTION OF POSITION The Know Your Customer (KYC) Due Diligence Specialist is responsible for the identification of applicable risk factors found during the onboarding of new customers or found during ongoing due diligence of existing customers - including name screening of internal/external Watch Lists. This Specialist is tasked with making determinations associated with the appropriateness of risk factor designation and the accuracy of submitted questionnaires, forms, and/or documentation related to customer identification, due diligence, and customer risk. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains continuous awareness of policy/procedure updates resulting from changing regulatory requirements and adheres strictly to the Code of Ethics and all BSA/AML information security and confidentiality requirements, without exception. 2. Supports front-line personnel with the onboarding of new customers or the updating of existing customer information and escalates more complex due diligence scenarios to the Team Lead; communications are managed in both verbal and written form via call-in line or electronic messaging. This duty is performed daily, about 15% of the time. 3. Reviews incoming due diligence questionnaires to ensure appropriate risk indicators are identified and imported into the risk rating system. 4. Processes due diligence Alerts generated by the CDD/EDD behavior, risk level, and risk segmentation agents of the automated risk rating system; escalate customers requiring research to the Team Lead. 5. Supports the Due Diligence Team participation in BETA opportunities presented within the customer risk-related systems. This duty is performed daily, about 10% of the time. 6. Processes Watch List Alerts, including OFAC, generated by the name-screening system and communicate close matches where appropriate. 7. Assists with certain user tests for updated or new risk scenarios, as assigned by management. 8. Completes required BSA/AML training and other compliance training as assigned. 9. The ability to work in a constant state of alertness and in a safe manner. 10. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFIC TES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Intermediate: Spreadsheet, Word Processing/Typing