Consumer Loan Operations Supervisor

As an Operations Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. In this role, you will oversee personnel and work in one of our Diagnostic Reference Labs. You will be a key contributor at one of the largest veterinary diagnostic companies in the world, joining a fast-paced work environment that encourages teamwork, quality, and offers opportunities for personal growth. (This is a full-time role with excellent day-one benefits.) If you'd like more information about laboratory jobs at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories Why this role matters: IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. In this Role: - In this role you will serve as both a Laboratory Supervisor (60%) and Individual Contributor (40%). - As a Lab Supervisor, you will be responsible for overseeing Laboratory Technicians performing work in a variety of clinical departments. - You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential. - You will organize staff schedules, coordinate workflow, and oversee costs and metrics. - You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges. - You will be a business leader and a people leader for the lab and the line of business. - You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day. - As an individual contributor, You will be using automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests. that diagnose animal illnesses, injuries, and diseases in support of veterinarian animal treatment. - You will be performing diagnostic tests on blood, urine, fecal, or pet biopsy samples that we receive in our lab by the thousands, every day. - You will be responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures). - You can explore more about our different clinical departments here:https://careers.idexx.com/us/en/referencelaboratories What You Will Need to Succeed: You've directly supervised 5+ employees in a fast-paced and/or high-volume work environment. Ideally, you have knowledge of human clinical or veterinary testing and procedures, but operations leadership experience fromanyindustry required. Ideally, you will have experience working in a laboratory. Experience setting up, running, reading lab tests, and operating laboratory equipment (microscopes and/or clinical diagnostic analyzers) would be a plus. You thrive in a fast-paced, high-volume, innovative work environment. You are passionate about people leadership. You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals. You can work a full-time schedule that may vary slightly based on business needs. You are