Dir of Spa and Wellness DH

JOB REQUIREMENTS: Description Join our Grand team as a Spa Director: Responsible for the overall operation of the Spa and Fitness Center, including high standards in Spa/Fitness services and operations, while maximizing profitability. Our Team is looking forPeople Pleasingindividuals who want to do the following: Turn our guest's ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values it's people Grand Perks: Flexible Scheduling Free meals every shift made by our talented culinary team Paid vacation days Golf, Ski, & Spa discounts Hotel room discounts as low as $49 per night WELL Spa Gym membership for $16 per paycheck Advancement opportunities across the property and US Friendly work atmosphere Holiday, jury duty, & bereavement pay Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits Recognition programs (aka get paid to celebrate) The Responsibilities: Maintain and increase Spa revenue. Understand and analyze profit and loss statements to help budgeting and forecasting. Monitor and control department's expenses and payroll. Participate in the development and oversee the implementation of Spa operating budget. Oversee hiring, training, supervising and evaluating of all Spa staff with assistance of Supervisors when necessary. Attend the daily Huddle meetings at main hotel. Maintain MOD (Manager on Duty) book. Review staff goals from strategic plan. Attend sales functions/ trade shows. The Qualifications: Someone who is passionate about people and travel Willing to work weekends LOVES meeting new people and interacting with guests Has reliable transportation to and from work Past experience in hotels and customer service a plus Enjoys proactively using their creativity to personalize the guest experience Minimum of 5 years Spa management experience. Luxury hotel experience preferred. College graduate or professional certifications in spa treatments preferred. Prior experience w/ Spa Soft software. Prior P&L experience and responsibility. Passionate about hospitality and customer service driven. Must possess good organizational /time management skills. Able to develop camaraderie with team members. Ability to hold yourself, employees, and organizations accountable for their actions. Respond constructively to emotional situations, high pressure and conflict Ability to work a flexible schedule including days, nights, weekends and holidays. Reporting Relationship: This position reports to the Director of Operations Exemption Status: Exempt WARNING:must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer Note: This document describes the general nature... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CF5BEBF2E06149B7