regional director operations, Illinois/Wisconsin

Job ID: 260082821

Job Function: Regional Director

Pay: 133,800-$218,200

Job Category: Retail Leadership

Job Level: Director

Now Brewing – Future Leaders! #tobeapartner

As a Regional Director you enjoy the journey of developing impactful leaders and regional business growth in many local communities. You are performance driven through the lens of humanity. You develop strategic and operational plans for the region, lead execution, and measure results. You inspire leaders to create and nurture strong, diverse teams that engage their communities and customers.

Using your past retail leadership experience, you will:

• Provide functional expertise and execute responsibilities: to enable various teams to enhance the Starbucks experience for customers, increase profitability, find and execute opportunities for growth and expansion within region.

• Lead a team of leaders: Develop high performing, results driven teams through coaching, providing transparent insight and feedback, and meaningful developmental opportunities.

• Model how we work together: Use your leadership style to bring Starbucks values to life for your teams, modeling collaboration, inclusiveness, confidence in leadership, and teamwork, that all move us toward business success.

Required Knowledge, Skills and Abilities

• Ability to communicate clearly and concisely, both orally and in writing

• Planning and organizational project management skills

• Ability to apply sound business principles and practices to project management and change management

processes

• Basic skills in Microsoft Word, Excel and PowerPoint

Job Scope

• Annual Managed Expenses $1-5 M

• Annual Sales $51-150 M

• Direct Reports 11-15

Leadership Competencies

Setting Direction

• Establishes and communicates a compelling and inspired vision, creates competitive winning strategies and plans,

ensures department strategies are aligned with company strategies

Leadership Courage

• Willing to take a managed risk to drive the business forward

Creating the Environment

• Develops a positive, respectful, productive and professional work environment

Building and Maintaining Relationships

• Establishes positive connections with others so as to facilitate the attainment of business results

Developing for the Future

• Continuously develops the competencies of both self and others

Organizational Savvy

• Understands and effectively leverages the organization to accomplish business and unit goals

Achieving Measurable Results

• Consistently exceeds goals, dedicated to exceeding the expectation of internal and external customers

Core Competencies

Customer Focus

• Delivers legendary service that meets and exceeds all customers' expectations

Ethics and Integrity

• Adheres to Starbucks values, beliefs and principles during good and bad times

Composure

• Remains calm, maintains perspective and responds in a professional manner when faced with tough situations

Personal Learning

• Takes personal responsibility for the continuous learning of new knowledge, skills and experiences

Dealing with Ambiguity

• Able to successfully function during times of uncertainty and changing priorities

Decision-Making

• Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment

Interpersonal Savvy

• Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks

Results Oriented

• Gets results and achieves goals

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.