Chief Operating Officer (COO)

Job Duties

Responsibilities

Role Responsibilities

The COO will translate MSA’s strategy into consistent, effective execution across the organization. This leader will:

• Provide oversight and direction for MSA’s day-to-day operations.

• Lead and support Service Line Leaders in achieving strategic, financial, and growth objectives.

• Strengthen accountability, collaboration, and operational consistency across the firm.

• Champion employee development, leadership growth, and succession planning.

• Advance project delivery, quality, and an exceptional client experience.

• Support business planning, annual budgeting, and short- and long-term organizational strategy.

• Identify market opportunities and help position MSA for continued, sustainable growth.

• Foster the exchange of ideas and best practices through a OneMSA approach.

Qualifications

What you bring

Skills & Knowledge / Education & Experience:

• A bachelor’s degree in business, engineering, finance, or a related field, or an equivalent combination of education and experience.

• At least 15 years of relevant experience in business development, engineering, finance, operations, or a related discipline.

• At least 10 years of progressive leadership experience.

• Experience within the core functions of an architecture, engineering, or construction firm is preferred.

• A strong understanding of financial performance, project delivery, organizational operations, and business growth.

• An empathetic and influential communication style that builds trust across all levels of an organization.

• A demonstrated ability to develop people, lead through change, and create accountability.

• Strong judgment, integrity, and a commitment to MSA’s mission, values, and purpose.

• Experience with AEC360 is preferred.

Why MSA

100% employee‑owned firm with 100+ years of community impact

Collaborative culture with in-house experts for all disciplines across the firm

Flexible work‑life integration

Ongoing learning and professional growth opportunities for all positions

Commitment to fostering a work environment where employees have a strong sense of inclusion and belonging

Included on the "ENR Top 500 Design Firms" for over 27 straight years

Pay & Benefits*

Compensation Range: $198,355 – $327,286 (commensurate with experience)

ESOP: Receive MSA stock shares annually, at no cost to the employee

Medical, dental & vision insurance for you, spouse, domestic partner, and eligible dependents

17+ days PTO (potentially higher pending experience) + 8 paid holidays

Paid parental leave regardless of birth parent

401(k) plan with company matching

Short‑term incentive program for annual bonus opportunities

Company‑paid life & disability insurance

*Full eligibility requirements for listed benefits will be discussed during the hiring process

MSA is an equal opportunity/affirmative action employer that is committed to diversity and inclusion in the workplace. At MSA, we value a diverse, inclusive workforce, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

Minimum Education Required

A bachelor’s degree in business, engineering, finance, or a related field, or an equivalent combination of education and experience.

Minimum Experience Required

At least 15 years of relevant experience in business development, engineering, finance, operations, or a related discipline. At least 10 years of progressive leadership experience.

Shift

First (Day)

Number of Openings

1

Compensation

$198,355.00 - $327,286.00 / Annually

Postal Code

55802

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

11-1011.00

Job Benefits

Pay & Benefits*

Compensation Range: $198,355 – $327,286 (commensurate with experience)

ESOP: Receive MSA stock shares annually, at no cost to the employee

Medical, dental & vision insurance for you, spouse, domestic partner, and eligible dependents

17+ days PTO (potentially higher pending experience) + 8 paid holidays

Paid parental leave regardless of birth parent

401(k) plan with company matching

Short‑term incentive program for annual bonus opportunities

Company‑paid life & disability insurance