Epic Prelude Analyst

Job Description

Our customer is seeking an experienced Epic Prelude Analyst to join the Epic application support team. This individual will provide ongoing functional and technical support for the organization’s patient access and registration applications, with a primary focus on Prelude, RTE, and Referrals. The ideal candidate will have strong hands-on Epic experience and be comfortable supporting a broad range of application needs, including build, upgrades, enhancements, troubleshooting, and ongoing system support.

Key Responsibilities Provide day-to-day functional support for Epic Prelude, RTE, and Referrals applications. Perform Epic application build, configuration, enhancements, and maintenance. Participate in Epic upgrades, testing, validation, and implementation activities. Troubleshoot application issues and work with end users and technical teams to identify and resolve problems. Analyze business requirements and translate them into effective Epic solutions. Support system optimization and continuous improvement initiatives. Participate in testing, documentation, workflow analysis, and change management. Collaborate with clinical, operational, revenue cycle, and IT stakeholders as needed. Assist with production support and issue resolution, including researching and resolving application-related tickets. Maintain knowledge of Epic functionality, workflows, and applicable system standards.

Skills and Requirements

Hands-on experience with Epic Prelude. Epic certification in: Prelude RTE (Registration/ADT) Referrals Experience performing Epic builds, upgrades, enhancements, and production support. Strong understanding of patient access, registration, and referral workflows. Ability to work independently while collaborating effectively with business and IT stakeholders. Epic Cadence certification/experience is a plus.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].