NA/Unit Secretary MedSurg Acute

We are so glad you are interested in joining Sutter Health!

Organization: SLH-Sutter Lakeside Hospital Position Overview: Performs routine patient care, support and services, and also specialized clerical and administrative duties in accordance with the legal scope of practice and within established standards of care, policies, and procedures of the assigned nursing care unit. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers. to Executes a variety of tasks, prioritizes information and requests in a timely manner. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of patients and information. May also be responsible for performing specific tasks and/or orient other staff to the department. Job Description: These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

NURSING SERVICES:

• Provides appropriate, direct patient care to patients.
• Performs selected procedures, including but limited to: taking vital signs (temperature, pulse, respirations and blood pressure), collecting specimens, admission, transfer and discharge procedures.
• Provides basic patient care relating to nutrition, elimination, hygiene and mobility.
• Ensures that routine and priority tasks are completed within established departmental time frames.
• Maintains equipment and understands procedures and treatments performed by physicians.
• Explains and educates the patient on process of examinations, tests and medical procedures in a clear and professional manner to alleviate fear and anxiety.
• Mentors and fosters a constructive learning environment that helps students and new employees build confidence in their skills, knowledge and abilities.

ADMINISTRATIVE SUPPORT SERVICES:

• Performs a series of specialized clerical and administrative duties by performing a wide variety of clerical tasks and processes; establishes work priorities, and creates documents including letters, memorandums, manuals, and reports.
• Directs and coordinates the flow and timing of patient care activities and procedures specific to the unit/department. Assists with admissions, discharges, and transfers. Serves as point of contact for patients and patient families.
• Receives and screens calls, messages, mail and email communications, and visitors.
• Compiles charts by calling and collecting orders, test results, labs, reports and clearances, and scans information into the electronic health record.
• Coordinates meetings, provides logistical support including equipment or scheduling. Participates in departmental meetings by preparing notices, agendas, and minutes.
• Manages calendars, departmental schedules, coordinates activities, and prepares for meetings and events.
• Prepares reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources.
• Performs information management functions, including maintaining databases, entering and auditing data.
• Assists department staff in the use of the electronic medical record and other systems; may act as resource for computer-related issues.
• Coordinates a variety of projects, working independently on creation of documents and prioritizing needs.
• May maintain timekeeping records and function as timekeeper.

SAFETY:

• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment after each procedure.
• Inspects and calibrates equipment accordingly for proper operation and records the quality control results, reporting any malfunctions to the supervisor.

COMPLIANCE:

• Maintains strictest confidence of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Prepares, administers, and documents medications and treatments in accordance with state and federal regulations.
• Retains certification and completes mandated continuing education requirements to meet facility and regulatory agencies accreditation and licensure requirements.

EDUCATION:

HS Diploma: High School Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

Demonstrated knowledge of basic nursing skills, various medical procedures, views, and equipment.

Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

Basic understanding of human anatomy, physiology, pathology, and medical terminology.

Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.

Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

Advanced knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

Ensure the privacy of each patient’s protected health information (PHI).

Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Education, technical competence and patient interaction skills

Exercises sound judgment, and developed clinical and administrative skills.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 12 Days of the Week: Variable Weekend Requirements: Once a Month Benefits: No Unions: Yes Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.54 to $32.33 / hour The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.