
Desktop Support FT Mitchell
Fort Mitchell, KY · HybridFull-time$17–20/hrSeen 3w agoSeen in employer's feed 2 days ago
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Job overview
Everforth Apex seeks a Desktop Support professional to provide onsite and remote assistance to agency users, installing, troubleshooting, and repairing Windows desktops, handling basic network issues, delivering excellent customer service, and traveling within the service area as needed.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
1
Minimum Education Required
Bachelor's Degree
Education Or Experience Substitution
1
Compensation
$
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
1
Job Description
Job Description:
Title / Position: Desktop Support
Pay Rate: $17-20
Location: Onsite - Ft Mitchell, Kentucky
Duration: 12 months+
Key Responsibilities
Provide desktop support to agency users both remotely and in person.
Install, troubleshoot, and repair desktops and related hardware/software in a Windows-based environment.
Perform basic network troubleshooting.
Deliver excellent customer service while supporting end users.
Travel within the service area as needed.
Required Qualifications
1-2+ years of desktop support experience in a Windows environment.
Strong customer service and communication skills.
Experience with:
Desktop installation and deployment
Troubleshooting and technical support
Hardware and software repair
Windows operating systems
Basic networking knowledge and troubleshooting skills.
Valid driver's license.
Ability to lift and carry heavy equipment.
Ability to work in uncomfortable positions for extended periods when necessary.
Top Skills
Desktop Support
Windows 10/11
Hardware & Software Troubleshooting
Active Directory
Microsoft Office 365
Network Troubleshooting (TCP/IP, DNS, DHCP)
Customer Service
Ticketing Systems
Remote Support
Device Deployment & Imaging
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
Job Type
Full time
Place of Work
Hybrid
Requisition ID
3051912
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