
Onestream Application Admin
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Job overview
Sony Music Entertainment seeks a OneStream Application Administrator / Support Analyst to own day-to-day operations and support for its compensation and payroll integration platform. The role provides administration, user support, troubleshooting, security and reporting support, and issue triage. It works with Finance, Payroll, HR, SAP teams, and external partners to maintain platform stability and improve the application.
Skills & qualifications
Skills
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Full job description
About Sony Music EntertainmentAt Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.Sony Music Entertainment is a member of the Sony family of global companies.Sony Music is seeking a OneStream Application Administrator / Support Analyst to support and enhance our OneStream compensation and payroll integration platform. This role will serve as the primary operational owner of the OneStream environment, providing application administration, user support, troubleshooting, security administration, reporting support, and issue triage.The ideal candidate will possess practical OneStream experience, strong troubleshooting abilities, and an understanding of financial systems and business processes. The role will work closely with Finance, Payroll, HR, SAP support teams, and external implementation partners to ensure the stability, performance, and continuous improvement of the OneStream application.What you'll do: * Role model SMG's Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business * Serve as the primary administrator and support contact for the OneStream application, including user access, security, and configuration management. Support business users by responding to questions, resolving issues, and providing guidance on system functionality. * Troubleshoot and triage production issues, building the skillset to determine whether problems originate in OneStream, SAP, integrations, master data, or user processes. * Manage and support monthly operational processes, data loads, payroll-related processes, and system monitoring activities. * Maintain and enhance financial reports, calculations, business rules, and data processing workflows. * Coordinate with Finance, Payroll, HR, SAP teams, and external support partners to resolve application and integration issues. * Create and maintain documentation, user guides, training materials, and operational procedures.Who you are: * 1-3+ years of hands-on OneStream administration, support, troubleshooting, or development experience. Familiarity with OneStream business rules and a working knowledge of VB.NET. * Ability to investigate application issues, perform root-cause analysis, and coordinate resolutions across multiple teams. * Working knowledge of SQL and the ability to troubleshoot data and integration-related issues. * Understanding of financial systems concepts, including general ledger, cost centers, company codes, balance sheets, and income statements. * Strong communicator who collaborates effectively with technical teams, business stakeholders, and external vendors-delivering excellent customer service in a production environment, along with clear documentation and knowledge-sharing.What we give you: * You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day * A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best * An attractive and comprehensive benefits package including medical, dental, vision, life & disability cover
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