Office Home Medical Equipment Coordinator

Job Duties

Office Home Medical Equipment Coordinator

RHSC is looking to hire a Office Home Medical Equipment Coordinator to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role.

Work Schedule:

8:30AM - 5:00PM, Monday - Friday, possible Saturday mornings

Required Qualifications:

Education:

High school diploma/GED, associates or bachelor's degree

Experience:

One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.

Knowledge, Skills, and Abilities:

Analytical, data entry and mathematical ability

Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook)

Ability to multitask and coordinate projects

Experience managing customer service issues via telephone

Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable

Preferred Qualifications:

Education:

Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.

Experience:

Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Sales and customer service training a plus.

Licensure/ Registration/ Certification:

Basic Life Support (BLS) certification preferred.

Knowledge, Skills, and Abilities:

Knowledge of the medical customer service is beneficial

Advanced working knowledge of electronic medical record systems

Phone customer services skills

Advanced computer working knowledge (i.e., Word, Excel, and Outlook)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

1 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$20.74 - $31.10 / Hourly

Postal Code

55101

Job Type

Full Time

Place of Work

On-site

Requisition ID

122782

Job Benefits

Not specified