Office Home Medical Equipment Coordinator
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At a glance
Job overview
RHSC seeks an Office Home Medical Equipment Coordinator to manage administrative functions, coordinate clinical and billing services for HME patients, handle office supplies, procure medical equipment, and manage department phone calls, supporting customer service, clinical, and billing teams.
Skills & qualifications
Skills
Qualifications
Full job description
Job Duties
Office Home Medical Equipment Coordinator
RHSC is looking to hire a Office Home Medical Equipment Coordinator to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role.
Work Schedule:
8:30AM - 5:00PM, Monday - Friday, possible Saturday mornings
Required Qualifications:
Education:
High school diploma/GED, associates or bachelor's degree
Experience:
One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
Knowledge, Skills, and Abilities:
Analytical, data entry and mathematical ability
Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook)
Ability to multitask and coordinate projects
Experience managing customer service issues via telephone
Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable
Preferred Qualifications:
Education:
Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.
Experience:
Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Sales and customer service training a plus.
Licensure/ Registration/ Certification:
Basic Life Support (BLS) certification preferred.
Knowledge, Skills, and Abilities:
Knowledge of the medical customer service is beneficial
Advanced working knowledge of electronic medical record systems
Phone customer services skills
Advanced computer working knowledge (i.e., Word, Excel, and Outlook)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
1 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$11.41 / Hourly
Postal Code
55101
Job Type
Full Time
Place of Work
On-site
Requisition ID
122782
Job Benefits
Not specified
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