IDD Services Senior Director

Indianapolis, IN, USA

Full-time

Company Description

Who We Are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, and/or complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

What We Offer:

• Compensation: Compeititve salary with bonus potential

• Work Schedule: Typically, 8 AM – 5 PM EST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones. Some travel is required, for intermittent and extended overnight trips.

• 401 K plan with up to 3% employer match after one year of service.

• Pet Insurance: Coverage options available.

• Time Away: PTO that increases with tenure, PTO donation options.

• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA

• Employee Perks: National Brand Discounts, Employee Referral Program.

• Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday)

• Job Mobility: Opportunities within Dungarvin’s 17 states of service

• Mileage Reimbursement: $0.45 cents per mile

Job Description

What You Get To Do:

The IDD Services Senior Director is responsible for providing leadership and guidance to a team of up to six direct reports in Indiana. This role is responsible for the overall administration and growth of the Dungarvin business and services within their prospective area. The Senior Director is responsible for nurturing and developing relationships with potential and existing business partners including local, state, and federal legislative and department representatives, advocacy groups, trade associations, and other stakeholders as warranted.

Duties include:

• Develop and implement strategic program and fiscal planning initiatives to drive business growth and operational excellence

• Oversee the development, evaluation, and continuous improvement of programs and services

• Ensure full compliance with federal, state, and local business and program regulations, laws, and licensing requirements specific to DD/IDD services

• Assure quality of services meet or exceed regulatory and licensing standards through ongoing monitoring and quality assurance activities

• Identify, pursue, and manage expansion of markets and new business opportunities within the service area

• Hire, coach, mentor, train, and supervise direct reports while fostering a culture of professional development and accountability to entire team

• Oversee budget development, allocation, and financial performance management while maintaining personal accountability for P&L outcomes

• Conduct performance evaluations, implement professional development plans, and support staff retention

• Represent the organization at community events, legislative meetings, industry forums, and stakeholder engagement activities

• Monitor and report on key performance indicators, service metrics, and compliance measures to senior leadership

Qualifications

What Makes You a Great Fit:

• Bachelor's degree in human services field (Psychology, Counseling, Social Work, Educational Psychology, Sociology, Human Services, etc.). Preference to master’s degree.

• Minimum of 7-8 years human services industry experience, specific to Developmentally Disabled/Intellectual Disabilities populations. Combined with 5 years of progressive senior level management experience.

• Experience with Supportive Living, Waivered Sites, Residential Group Homes, and/or Day Programs

• Must have financial management skills and budget experience in excess of 10 million dollars as well as be personally accountable for the P&L

• Prefer previous experience with the state of Indiana systems and Medicaid Waivers.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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