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General Manager - Empire Outlets

Gap Inc (Gap/Old Navy/Athleta)

Remote · USFull-timePosted 1w agoStill listed 1w ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The General Manager leads the store to achieve profitable business plans, meeting key metrics and brand vision. They drive sales growth, manage budgets, build and coach teams, ensure compliance, foster an inclusive environment, and leverage omni‑channel strategies for a best‑in‑class customer experience.

Skills & qualifications

RequiredNice to have

Skills

Business AcumenTime ManagementPlanning and PrioritizationCommunicationPhysical StaminaOmni‑Channel RetailInclusivity

Qualifications

3+ Years Retail Experience Leading OthersCollege Degree or Equivalent ExperienceAbility to Travel as RequiredFlexible Schedule Including Nights Weekends HolidaysLift/Carry Up to 30 Lbs

Full job description

About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

  • Drive profitable sales through forecasting and scheduling

  • Manages store budget for daily operations in support of the P&L

  • Builds highly productive teams through sourcing, selecting and developing people

  • Accountable for team performance through coaching and feedback.

  • Teaches and trains to build capabilities.

  • Leads the implementation and execution of all Standard Operating Procedures and initiatives

  • Creates an inclusive environment

  • Implements action plans to maximize efficiencies and productivity

  • Performs Service Leader duties

  • Represents the brand and understands the competitors

  • Promotes community involvement

  • Leverages OMNI to deliver a frictionless customer experience

  • Ensures all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others

  • College degree or equivalent experience preferred

  • Demonstrated ability to deliver results

  • Ability to effectively communicate with customers and employees

  • College degree preferred

  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

  • Ability to travel as required

  • Business Acumen skills

  • Established time management skills

  • Strong planning and prioritization skills

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