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Sr. Associate Deal Ops Manager, Renewals

Workday

Chicago, IL · HybridJob$73–129K/yrSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$73–129K/yr
Location
Chicago, ILHybrid
Work Authorization
Not specified

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Job overview

The Sr. Associate Deal Ops Manager, Renewals provides end-to-end operational support for renewal transactions across assigned regions and segments. The role supports deal structuring, quote validation, document generation, and Deal Ops case management while applying discount guardrails and maintaining system integrity. It partners with Sales, Customer Success, Finance, and Legal, and monitors performance, proposes process improvements, and maintains playbooks and system feedback.

Skills & qualifications

RequiredNice to have

Skills

Salesforce CRMOpportunity ManagementQuotingReportingCPQProduct ConfigurationPricingDiscount ManagementApprovalsCLMContract TemplatesOrder FormsAmendmentsSaaS Commercial ConstructsAttention to DetailAccuracyAnalytical SkillsProblem SolvingWritten CommunicationVerbal Communication

Qualifications

2+ Years Deal Operations ExperienceRenewal Support Experience

Full job description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13803303 Your work days are brighter here. Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, youll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. Were in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, youll do meaningful work with Workmates whove got your back. In return, well give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, youve found a match in Workday, and we hope to be a match for you too. About the Team The Sr Associate Deal Ops Manager, Renewals is responsible for end-to-end operational support of renewal transactions across assigned regions/segments. Sitting within the Deal Operations organization, this role partners closely with Sales, Customer Success, Finance, and Legal to structure, price, and process renewals accurately and on time, using Salesforce, CPQ, and CLM as core tools. This is a mid-level individual contributor role with growing autonomy on complex but well-defined deal scenarios. About the Role The Sr Associate Deal Ops Manager, Renewals role supports renewal deal structuring (co-terms, multi-year) within guidelines, primarily involving quote validation in Salesforce/CPQ and document generation via CLM, alongside managing Deal Ops cases. The role ensures Policy and Data Quality by applying discount guardrails and maintaining system integrity (Salesforce, CPQ, CLM) for revenue recognition. Key to this is Cross-Functional Partnership with Sales, Customer Success, and Legal for strategy and terms, ensuring a smooth handoff to Finance/RevOps. Finally, the role drives Operational Excellence by monitoring performance, proposing process improvements, and maintaining playbooks and system feedback. About You Basic Qualifications - 2+ years of experience in Deal Desk, Deal Operations, Sales Operations, or similar commercial operations role; direct renewal support experience strongly preferred. Other Qualifications - Hands-on experience with Salesforce CRM, including opportunity management, quoting, and reporting. - Experience with CPQ (configuring products, pricing, discounts, and approvals) and CLM (contract templates, order forms, and amendments). - Strong understanding of SaaS commercial constructs (ACV/TCV, term changes, co-terming, ramps, multi-year deals, one-time vs. recurring fees). - High attention to detail and accuracy in quotes, contracts, and system data. - Strong analytical and problem-solving skills; comfortable working with complex deal structures and multiple systems. - Excellent written and verbal communication skills, with experience supporting Sales or Customer Success teams. \ Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock gra ts. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workdays comprehensive benefits, please click here{target="" _blank""=""}. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $76,400 USD - $114,600 USD Additional US Location(s) Base Pay Range: $72,600 USD - $128,900 USD \ \ Our Approach to Flexible Work With Flex Work, were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or

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