Program Manager

Your work will include, but are not limited to: Monitor caseload of 35 scholars and 35 mentors, which might include assessing scholar and mentor engagement, proactively identifying challenges, and connecting scholars and mentors with resources and support Build trusted relationships with scholars, volunteer mentors, alumni, and community partners Recruit and train volunteer mentors Match volunteer mentors with scholars, considering various factors to ensure a strong fit Facilitate alumni engagement opportunities with the organization; Identify leadership opportunities for alumni, while leveraging alumni capacity to achieve organizational priorities Identify opportunities to improve systems, policies, and participant experiences Collaborate with teammates on organization-wide initiatives, events, fundraising activities, and storytelling We?re hiring at either the Program Manager or Senior Program Manager level. Candidates will be considered for both levels throughout the interview process. Your final title and compensation will reflect your experience, demonstrated competencies, and readiness to perform at the responsibilities of each level. Program Managers are collaborative self-starters who effectively manage multiple priorities, solve problems, seek guidance when appropriate, and contribute to a positive team culture. Senior Program Managers demonstrate a higher level of independent judgment, strategic thinking, project leadership, and operational ownership. They proactively identify opportunities for improvement, confidently make decisions with minimal supervision, and lead complex projects from concept through implementation while considering the broader goals of the organization. Qualifications Bachelor?s degree Passionate about educational equity and supporting students returning to college Builds authentic relationships with people from diverse backgrounds Communicates with warmth and professionalism Enjoys solving problems and finding practical solutions Highly organized and able to manage multiple projects simultaneously Welcomes feedback and contributes to a collaborative team culture Comfortable working independently while also knowing when to seek input from colleagues Strong computer skills with demonstrated ability to learn new technologies This is a full-time, exempt hybrid position based in Boston, MA. Occasional evening and weekend work is required.