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Branch Manager

Valley National Bank

OZONE PARK, NYJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
OZONE PARK, NY
Work Authorization
Not specified

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Job overview

The Branch Manager leads branch performance across sales growth, profitability, customer experience, operational integrity, and team development. The role oversees service delivery, sales engagement quality, staffing, and risk resolution while building a positive branch environment. It also involves using market intelligence to communicate strategic direction and product focus, develop sales strategies, increase market share, and deepen customer relationships.

Skills & qualifications

RequiredNice to have

Skills

Team CoachingSalesforceRecruitingInterviewingMarket IntelligenceSales Strategy

Full job description

Responsibilities include but are not limited to: * Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development. * Ensures exceptional service delivery to all clients within a consumer-oriented branch. * Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities. * Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce. * Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy. * Leads and encourages identification, escalation, and resolution of potential risks. * Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement. * Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.

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