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Direct Installer

System One

Raleigh, NCJobSeen 2w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Raleigh, NC
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

The Direct Installer travels to scheduled residential and small-commercial appointments to install energy-efficient equipment and products, explain applicable incentive programs, and support customers and trade allies. The role includes installing lighting and water-saving products, applying insulation or sealing materials, assisting with safety tests, and maintaining inventory, vehicles, and work areas. It requires customer service, technical aptitude, Microsoft Office proficiency, a valid driver’s license, and willingness to travel up to 95%.

Skills & qualifications

RequiredNice to have

Skills

Energy-Efficient Equipment InstallationBasic WiringLightingHVACTroubleshootingCustomer ServiceCommunicationMechanical AptitudeTechnical AptitudeMicrosoft OfficeWordExcelOutlookData EntryIssue ResolutionData AnalysisProblem SolvingMathematicsBuilding ScienceBuilding EnvelopeWeatherizationBuilding MaintenanceHome InspectionControlsRenewable EnergyOrganizationPrioritizationAttention to Detail

Qualifications

High School Diploma or Equivalent1+ Years Customer Service or Sales Experience1+ Years Basic Wiring, Lighting, HVAC, Troubleshooting or Related ExperienceInstallation, Manual Labor or Tool ExperienceValid Driver's LicenseReliable TransportationWillingness to Travel Up to 95%

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Position Summary

This position is responsible for traveling to pre-scheduled appointments to install energy efficient equipment and products. Services are targeted to the residential and small commercial markets including building owners, management companies, small business owners, and trade allies / contractors. This position will also be responsible for introducing and explaining the incentive programs that pertain to these customer’s sectors.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Perform all required duties as directed to install energy efficient equipment and products according to proper procedures.

  • Provide a professional appearance appropriate for a representative of our organization and the client.

  • Ensure the meeting of customer specifications and company quality standards.

  • Complete special projects as assigned.

  • Complete and maintain all required paperwork, records, documents, etc.

  • Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.

  • Follow and comply with all safety and work rules and regulations.

  • Perform all required duties as directed to install energy efficient equipment and products including aerators, showerheads, and compact fluorescent lights.

  • Assist in conducting blower door and combustion safety tests if required by the program.

  • Apply insulating and/or sealing material to exterior penetrations, window and door gaps, attic floor penetrations, attic doors and box sills as required.

  • Daily travel to pre-scheduled appointments at apartments, condo units and other qualified building types.

  • Work in a team atmosphere to collaborate and continuously improve operations year after year.

  • Occasional weekend travel to a job site to accommodate a customer’s need may be required.

  • Conduct inventory counts and submit inventory reports as requested by management.

  • Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.

  • Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.

  • Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.

Position Requirements

Education and Experience

  • High School diploma or equivalent required.

  • 1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.

  • 1 – 2 years of previous customer service/sales experience required.

  • Mechanical and technical aptitude required.

  • Experience in installing technologies, manual labor and using tools. – Preferred

  • Background in one or more of the following: - Preferred

  • Building science and design

  • Building envelope

  • Weatherization or related fields

  • Building maintenance

  • Home inspection

  • HVAC, lighting, controls or renewable energy

Required Skills, Knowledge and Abilities

  • Strong customer service and communication skills.

  • Must be able to handle a wide work variety and work in a fast-paced environment.

  • Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.

  • Ability to identify and resolve project application issues with customers and trade allies.

  • Proficient in Microsoft Office, specifically Word, Excel and Outlook.

  • Strong data entry skills in entering information in tracking systems/databases.

  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees.

  • Ability to analyze and interpret data and solve practical problems.

  • Knowledge of mathematical concepts such as fractions, percentages and ratios.

  • Committed to diversity and inclusion

  • Reliable transportation

Licenses & Certifications

  • Valid driver’s license

Travel Requirements

  • Willingness to travel up to 95%

Ref: #672-STS Chicago

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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