Client Services Associate
RIVERTON, UTJobSeen 1 day agoSeen in employer's feed 1 day ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near RIVERTON, UT, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
KP LLC is seeking a Client Services Specialist for its Operations Team in Riverton. The role services clients by planning and coordinating service requirements, managing client communications, and coordinating internal resources and suppliers. It supports print, mail, fulfillment, and technology-based solutions, while ensuring specifications and documents are accurate and keeping clients and internal teams informed about estimates, milestones, and project status.
Skills & qualifications
Skills
Qualifications
Full job description
- Description KP LLC is more than just a company. We have stood the test of time for over 90 years by combining our traditional services with the latest online technology. We continue to build on this foundation, growing our team with the same core values that made us who we are. We are looking for a Client Services Specialist to join our Operations Team at our Riverton location. If you're seeking a meaningful role where you can make a real difference, we welcome you to jump aboard and join our dynamic team! The Client Services Specialist is responsible for servicing our clients by planning, facilitating and coordinating all phases of service requirements while adhering to client specifications and KP guidelines. Essential Duties and Responsibilities: - Liaison between the Client, Sales, IT and Operations after the initial installation of programs; plans, develops methods and procedures to obtain and clarify customer end-use needs; directs and coordinates program activities, - Manage client relationship including communications with client on current business issues. - Gather client specifications for print, mail, fulfillment, and/or technology-based solutions, coordinate with internal resources and proactively communicate with customers to provide accurate estimates and proposals. - Compare customer specifications to operational instructions, work orders, change orders and invoicing to ensure that all elements and necessary documents are accurate, complete and in accordance with customer agreements. - Prepare and provide accurate reports and analytics to the client and/or sales and proactively communicate key milestones and status before, during and after jobs, projects and programs. - Maintain active, timely and effective communications between sales, operations, and the customer by participating in meetings, business reviews and conference calls, follow-up on all customer and sales inquiries; and compiling reports and metrics as necessary. - Schedule and coordinate with suppliers to ensure delivery dates are met. - Collaborate proactively with team members to back-up and adequately distribute workload to ensure client deadlines are met. - Other duties and responsibilities as assigned. Requirements Education, Experience and Training (Knowledge): - Associates degree (A.A) from two-year College; plus, one to two years related experience and/or training; or equivalent combination of education and/or 2 years Customer Service experience. - Minimum 2 years' experience in print, mail and fulfillment, a must. - Basic to intermediate skills of Microsoft Office products including Word, Excel and Outlook. Skills and abilities: - Strong Customer service skills to proactively anticipate customers' needs; commitment to exceeding customer expectation. Works with customer to develop realistic time frames and objectives. - Strong verbal, written and listening skills; ability to read, understand and follow SOP's, supervisor instructions and safety, security and quality procedures, clearly and effectively communicate with customers and employees. - Team Work to balance team and individual responsibility. Works collaboratively to meet needs of department. Shares information with others. - Good interpersonal skills: ability to get along with employees and respond positively to instructions and procedures. - Works on multiple projects simultaneously and independently. - Use self-management skills to plan, organize and prioritize work activities to use time efficiently. - Reviews all work carefully for completeness and accuracy.
How this job compares
Set against the 6,065 open Client Services jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- US median$71–112K/yr911 salary ranges
- US median$18–24/hr1,696 hourly ranges
- Openings
- Olive Jobs lists 75 open Client Services jobs in Utah and 6,065 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Utah
- H&R Block25 open
- JPMorgan Chase10 open
- COTIVITI, INC.6 open
- Experience
- This posting asks for at least 2 years of experience; Client Services postings that state a minimum ask for 2 years at the median (1,798 postings).
- Education
- 391 of the 6,065 open Client Services jobs (6%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
You've read the whole posting — now see how you match it.
