Crew Lead, Residential Energy Operations

What to ExpectThe Crew Lead will be part of Tesla's Field Energy Operations team. As a leader at Tesla, the Crew Lead will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the installation and maintenance of energy products safely and on time. What You'll Do * Act as a subject matter expert in energy system installation, train and mentor others, possibly responsible for a group or team * Supervise the job site and proactively guide and train team members to ensure compliance. Attend weekly team meetings and training sessions on new products, service methodology, and safety * Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers' needs and expectations. Complete work both with a team and alone * Proactively resolve equipment and system issues, troubleshoot and overcome obstacles onsite. Perform routine maintenance on energy systems * Apply advanced knowledge to improve processes and proactively review workmanship onsite. Understand productivity goals and drive team members to improve efficiency * Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite, and communicate job status to customers and leadership * Provide an exceptional customer experience to all customers. Perform other related duties as assigned What You'll Bring * Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment * Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted * Excellent analytical and problem-solving skillsand able to work well with others in a collaborative team environment * Ability to read building plans and equipment manuals. Computer skills preferred * Ability to safely handle power tools and materials such as ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc. * Excellent customer service and strong written and verbal communication skills. Able to always maintain quality standards * Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US. Excellent attendance is essential for the team to achieve success. Must have compliant government issued identification for domestic air travel and/or to access certain federal facilities. Validdriver'slicense required Compensation and BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Medical plans > plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D * Short-term and long-term disability insurance (90 day waiting period) * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks programExpected Comp