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Automotive Service Consultant

Hyundai Careers

MILLSBORO, DEContractNo compensation foundTracked 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
MILLSBORO, DE
Schedule
Contract
Work Authorization
Not specified

Job overview

The Automotive Service Consultant initiates automotive services and repairs by ascertaining vehicle performance problems and service requests, verifies warranty and service contract coverage, develops estimates, writes repair orders, maintains customer records, and serves as the communicator and liaison between customers and technicians to ensure needs and recommended services are understood.

Skills & qualifications

RequiredNice to have

Skills

Automotive DiagnosticsEstimate DevelopmentRepair Order WritingCustomer Record ManagementCustomer Communication

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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