Bilingual CSR (Retail)
Las Vegas, NVJobSeen todaySeen in employer's feed today
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Job overview
The Bilingual Customer Service Representative supports a retail team by assisting customers in person, answering product questions, processing transactions, and helping provide a positive shopping experience. The role also involves maintaining store displays and inventory, stocking merchandise, supporting daily store operations, and working with teammates toward sales and customer service goals. Candidates need customer service, retail, or sales experience and fluency in English and Spanish.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
We are seeking a customer-focused and energetic Bilingual Customer Service Representative to join our retail team. This individual will serve as the face of the business, assisting customers in-person, answering product questions, processing transactions, and providing an exceptional shopping experience.
Responsibilities
- Greet and assist customers in a professional and friendly manner
- Provide product recommendations and answer customer inquiries
- Process sales transactions, returns, and exchanges
- Handle customer concerns and resolve issues promptly
- Maintain store appearance, merchandising displays, and inventory organization
- Assist with receiving and stocking merchandise
- Support overall store operations and daily opening/closing tasks
- Collaborate with team members to achieve sales and customer service goals
Skills and Requirements
- 1+ year of customer service, retail, or sales experience
- Fluent in both English and Spanish
- Strong communication and interpersonal skills
- Comfortable working in a fast-paced retail environment
- Basic computer and point-of-sale (POS) system experience
- Must be available to work Saturdays
- Experience in sporting goods, fitness, boxing, or athletic environments
- Passion for sports, boxing, combat sports, fitness, or outdoor activities
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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