
Supply Chain Systems Architect
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Job overview
The Supply Chain Systems Architect develops supply chain architecture for Arhaus retail furniture operations, spanning direct-to-consumer, B2B, store replenishment, and last-mile delivery. The role maps processes, designs networks, and oversees integrations across supply chain platforms. It also develops forecasting models, KPIs, and automation, while accounting for made-to-order and custom furniture, international shipping, and white-glove delivery.
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Full job description
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used---and loved---for generations. Supply Chain Systems Architect reports to company headquarters in Boston Heights, Ohio but may telecommute from anywhere in the U.S. May require travel to Boston Heights on an as-needed basis (less than 5%). Essential Duties & Responsibilities: - Develop the overall supply chain architecture for retail furniture operations, covering direct-to-consumer, B2B, store replenishment and last mile. - Map current-state and future-state processes across procurement, vendor management, order management, inventory management, warehousing, and last-mile delivery. - Design supply chain networks, considering manufacturing partners, distribution centers, cross-dock facilities, and regional hubs. Architect and oversee integration of ERP, WMS, TMS, OMS, and e-commerce platforms to ensure seamless order flow and inventory visibility. - Collaborate with IT teams to ensure system scalability, data accuracy, and performance optimization. - Create processes for made-to-order, in stock, and custom furniture supply chains. Account for long-lead manufacturing, overseas container shipping, and white-glove delivery services. - Develop forecasting models considering seasonality, style trends, and promotional cycles. Implement KPIs and dashboards to measure fill rate, on-time delivery, logistics cost per unit, and customer satisfaction. Drive process automation in purchasing, replenishment, and returns. - Leverage analytics to optimize DC slotting, load planning, and container utilization. Reports to company headquarters in Boston Heights, Ohio but may telecommute from anywhere in the U.S. May require travel to Boston Heights on an as-needed basis (less than 5%). Requirements: - Requires Bachelor's degree in Supply Chain Management, Engineering, Data Systems, Business, or related field. - 7+ years of architect experience in supply chain domain/applications. Expertise in ERP, WMS, OMS, and TMS platforms. Deep knowledge of inventory management, demand planning, and logistics operations. - Strong understanding of international shipping, customs compliance, and 3PL management. - Demonstrated ability to craft strategic roadmaps and influence executive stakeholders. To apply, email resume to [email protected]. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the
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