Product Manager

Description The Product Manager owns and manages products throughout their lifecycle to ensure they support MSUFCU's strategic objectives, member experience, employee effectiveness, compliance expectations, and operational needs. This role researches, evaluates, develops, prioritizes, and continuously improves products and services by connecting organizational goals with practical solutions that deliver measurable value. The Product Manager serves as a primary liaison between business stakeholders, technical teams, vendors, and other partners involved in product strategy, discovery, design, implementation, adoption, and ongoing support. They partner with leaders and cross-functional teams to understand needs, define product vision, establish priorities, maintain roadmaps, clarify tradeoffs, and guide decisions that keep work aligned to portfolio and organizational outcomes. In addition to core product responsibilities, the role is expected to demonstrate behaviors that strengthen collaboration, trust, execution discipline, and continuous improvement. The Product Manager uses data, stakeholder feedback, member insight, and business context to solve problems, navigate change, promote shared accountability, and help partners make informed decisions that improve product outcomes. Work Arrangement:This position is able to work onsite, hybrid, or remote (must reside within the State of Michigan). To be considered for this role, candidate must currently reside, or have plans to reside upon hire, within the state of Michigan as described above. Occasional travel on a quarterly basis to MSUFCU Headquarters (East Lansing, MI) may be needed. Schedule - Monday - Friday 8:30am - 5:00pm ET. An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: Salary Range: $95,000 - $130,000+ annually, dependent on experience 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays 401(k) with a company match Tuition Reimbursement Up to 12 Weeks of Paid Parental Leave Learn more about our benefitshere Main Responsibilities: Core Responsibilities Portfolio Strategy, Roadmap & Lifecycle Management Define and maintain product vision, goals, roadmaps, and priorities aligned to MSUFCU's strategic objectives, member needs, employee experience, compliance expectations, and operational goals. Manage products throughout the lifecycle from discovery and planning through delivery, adoption, measurement, improvement, and retirement. Evaluate opportunities using research, data, stakeholder feedback, business value, risk, dependencies, capacity, and organizational priorities. Develop and/or support business case creation, cost-benefit analysis, priority recommendations and ROI/Value realization to help inform and guide roadmap decisions and prioritization. Monitor product performance, outcomes, and operational impacts to recommend enhancements, roadmap adjustments, or investment changes. Stakeholder Partnership & Cross-Functional Alignment Serve as a primary liaison between business stakeholders, technical teams, vendors, and delivery partners. Partner with key vendors to align product roadmaps, manage delivery dependencies, implementation planning, performance monitoring and issue resolution so that solutions continue to meet business and member needs. Build trusted relationships by understanding needs, clarifying objectives, and communicating product