
Manager of Internal Communications
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Job overview
The Manager of Internal Communications shapes internal communications strategy and translates business priorities into clear messaging for Manatt’s workforce. The role partners with senior leaders and departments, oversees leadership communications and internal channels, and supports firmwide initiatives and change efforts. Reporting to the Director of Communications, the manager is part of the Client Development and Marketing team and will help the role evolve with the firm’s strategic growth agenda.
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Full job description
With 500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com), is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firms groundbreaking approachbringing together legal services, advocacy and business strategydifferentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition.#### OpportunityThe Manager of Internal Communications plays a key role in supporting a well informed, engaged, and connected workforce across the Firm. This position is responsible for shaping internal communications strategy, translating business priorities into clear and compelling messaging, and partnering with senior leaders to reinforce Manatts culture and strategic direction. Serving as both a trusted advisor and hands-on executor, the role oversees leadership communications and internal channels while supporting major firmwide initiatives and change efforts. The Manager of Internal Communications reports to the Director of Communications and is part of the Client Development and Marketing team. This position will work closely with Firm leadership, business professional leaders, the Marketing Department and other stakeholders to ensure communications are timely, clear, and aligned with the Firms values. This is a new role that will evolve with the Firms strategic growth agenda.#### Responsibilities * Develop and execute an enterprise-wide internal communications strategy aligned with firm priorities, culture, and values. * Translate strategic initiatives, firm priorities and leadership messaging into clear, engaging and dynamic internal content for multiple audiences across multiple platforms * Coordinate and partner closely with Marketing Leadership team on all activities to ensure alignment on strategies, messaging and resources * Own the drafting, editing and coordination of firmwide internal communications aligned with Manatts internal communications framework and messaging priorities * Ensure consistency in tone, branding and messaging across internal communications, while reducing redundancy and email fatigue * Partner with department colleagues to support internal communications planning, execution and continuous improvement * Support development, execution and maintenance of a firmwide internal communications framework, including calendars, governance, and coordination processes, as well as a predictable leadership communications cadence, including quarterly firmwide updates and key milestone communications * Draft and adapt content for multiple internal channels, including intranet, office signage, email, video and other officebased communications * Draft and coordinate CEOled internal messages, ensuring effective cascade and reinforcement across Firm * Serve as a strategic partner to departments, helping them align their internal communications with firmwide messaging while maintaining ownership of content * Assist in developing templates, guidelines and best practices that empower departments to communicate independently within a consistent framework * Measure the effectiveness of internal communications and refine approach based on engagement, feedback, and outcomes. Assess channel performance and identify opportunities to improve reach, engagement, and clarity * Provide guidance to junior team members and external partners, as applicable.#### Qualifications * Bachelors degree in communication, Journalism, Public Relations, Marketing, Human Resources, or related fields. * 5-8+ years of experience in internal communications, corporate communications, or executive communications. * Exceptional written, editorial, proofreading and verbal communication skills, with the ability to present complex information in a persuasive and easy to understand manner * Demonstrated experience supporting senior leaders
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