OFFICE AUTOMATION CLERK

Summary

This position is Non-appropriated Fund (NAF) and will be assigned to Child, Youth and School Age Services. It is a regular position with guaranteed hours. You are also eligible for NAF benefits such as: - Health/Dental/Vision Insurance - Life Insurance- 401k with Employer Matching Contribution - AFNAF Retirement Plan - Paid Time Off and Paid Sick Leave - Paid Federal Holidays - Tuition Assistance Please refer to the benefits section below for more information.

Duties

Performs primarily clerical work in support of administrative, management, and operational requirements. Answers telephone calls and receives visitors, providing information from own knowledge and/or office files, or refers customer to the appropriate source. Determines which established alternatives to use to resolve customer complaints/problems. Requires visitors to comply with sign-in/sign-out procedures. Gathers information from files and documents to respond to inquiries. Ensures children are properly enrolled and registered in school age, instructional, pre-teen and teen programs, and parents are familiar with the associated policies and procedures. Establishes and maintains control suspense logs. Ensures that enrollment and immunization records are updated as required, maintains medication logs, screens children for symptoms and signs of contagious disease, child abuse, and/or neglect. Accepts applications for full time and hourly care of children and membership programs, ensuring all required paperwork is completed and received. Enrolls children into appropriate program ensuring all required paperwork is completed and received. Operates computer to accomplish wide range of work assignments. Uses word processing software to create, copy, edit, store, retrieve, sort or calculate and retrieve data for reports; uses graphic software to provide charts and reports. Transmits and retrieves documents and messages electronically using computers that are networked or linked to other computers or workstations. Performs cashier duties to include, but not limited to, collection of funds, recording payments from parents, providing receipts upon request, reconciling register and balancing. Inputs and reviews weekly time for employees in SETs. Creates, calculates and routes all monthly labor transfers to appropriate offices. Balances and reviews monthly financials. Registers youth for instructional classes and creates receiving reports for instructors. Follows local policies for collecting late fees and charges. Ensures funds are properly handled and stored. Performs other related duties such as; Operations statement, USDA, Childcare services, daily 1876 paperwork, GLAF'S, labor transfers etc. Provides quality customer service to all external and internal customers. Helps maintain a file plan and stages files and records as required. Reviews applicable regulations and directives to determine appropriate actions to take or recommend. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13102409 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/02/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. In addition to the above requirement, applicant is required to demonstrate possession of a high degree of proficiency in typing and knowledge of word processing techniques. Must be a qualified typist. Must have experience in responsible clerical or office work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position. Must have knowledge of office software such as MS Word, Excel, and Microsoft Publishing. Must be a qualified typist. Must have the ability to speak, read and write English. Knowledge of proper grammar, spelling and punctuation is required. Must have excellent interpersonal skills and the ability to work in a fast-paced environment. Experience involving public contact or customer service is desirable. Experience in cash register operation, cash handling and cash accountability is required. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.