Custodial Account Manager - Cleveland (M-F, 2:30pm - 11:00pm)

Description Location: Downtown Cleveland, OH Shift: Monday - Friday, 2:30pm - 11:00pm FLSA Status: Exempt Vocational Guidance Services (VGS) changes lives and strengthens our communities through services that educate, empower, and provide the opportunity to earn a paycheck! VGS is a highly acclaimed, successful, private, not-for-profit 501(c)(3) vocational rehabilitation agency with over 135 years of dedicated experience serving persons with disabilities or other barriers to employment. We are currently seeking to hire an Account Manager to manage all aspects of an Office Building Account. The Account Manager will be responsible for the following duties. - Responsible for administering all aspects of Custodial Department, including fiscal responsibility. - Trains, develops and supervises site supervisors to ensure high quality and efficient service to all clients and customers. - Inspects for quality control of contract sites and is responsible for ensuring that quality meets customer parameters. - Responsible for contract procurement and rapport with customers and office managers. - Purchases supplies and equipment within allocated budget requirements. - Maintains appropriate records to ensure financial accountability. - Maintains and repairs all equipment, including but not limited to, janitorial equipment and assigned vehicles. - Performs work or supervises others in stripping and refinishing hard floor surfaces and carpet cleaning - Assists with snow removal of grounds and maintains a snow crew available on call-in basis. - Distributes supply equipment and payroll to our accounts as directed. Implements orientation sessions for clients and all other employees. - Ensures all aspects of the program are in keeping with DOL, CARF, OPCRP, SourceAmerica , DOD, ODOT, GSA, SCA and all other applicable accreditation and quality control standards. - Develops employees who can become successful administrators. Assists Site Supervisor in assuring that program participants who participate in the program are delivered quality service and a positive experience. - Assists the General Manager of Services in ensuring that the program participants meet the goals of their individual rehabilitation plan. - Maintains a positive work atmosphere by behaving and communicating in a positive manner that gets along with program participants, co-workers, and supervisors. Qualifications - Five years experience in the building services management field and at least one year of management experience. - Associate's degree (A. A.) or equivalent from two-year college or technical school; three years supervision in Custodial Contract Services or at least three years of management experience or equivalent combination of education and experience. - Must be able to pass criminal background check. - Must have strong communication skills and ability to multi-task. Vocational Guidance Services is an Equal Opportunity Employer - Disability & Veterans. VGS, Inc. is an Equal Opportunity Employer/AA M/F/VET/DISABLED. VGS, Inc. provides employment opportunities for individuals with disabilities through set aside contracts with the Federal & State government. 75% of the hours worked under these contracts must be completed by individuals that are disabled for the work being performed. This must be documented by a medical professional or state agency. This can include physical, mental or developmental challenges.