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Technical Specialist - Industrial

CSA America Testing & Certification LLC

Cleveland, OHFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Cleveland, OH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Technical Specialist supports growth of CSA Group’s Data Center and Industrial Equipment business by partnering with business development, operations, technical teams, and customers. The role provides industry expertise, customer guidance, market intelligence, and technical-commercial leadership across the customer lifecycle, helping align customer requirements and commercial objectives with CSA Group’s technical capabilities.

Skills & qualifications

RequiredNice to have

Skills

Stakeholder Relationship DevelopmentCustomer EngagementMarket Trend AnalysisOpportunity DevelopmentCertification PathwaysCompliance Strategies

Full job description

Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen. Job Summary: The Technical Specialist serves as a technical-commercial leader supporting the growth of CSA Group's Data Center and Industrial Equipment business. This role partners closely with Business Development Managers, Operations, and customers to identify, develop, and win strategic opportunities across hyperscale, colocation, semiconductor, industrial manufacturing, and critical infrastructure markets. The Technical Specialist provides industry expertise, customer guidance, market intelligence, and technical-commercial leadership throughout the customer lifecycle. The role acts as a bridge between customer requirements, commercial objectives, and CSA Group's technical capabilities to accelerate growth and strengthen customer relationships. Principal Responsibilities: Market Development & Customer Engagement - Developandmaintainrelationshipswithkeystakeholdersacrossthedatacenterandindustrialecosystem,includingowners,operators,OEMs,engineeringfirms,contractors,andtechnologyproviders. - Supportstrategiccustomerengagementbyprovidingindustryexpertiseandtechnical-commercialguidance. - Participateincustomermeetings,industryevents,conferences,andtradeassociationstostrengthenCSAGroup'smarketpresence. - Identifyemergingmarkettrends,customerneeds,andcompetitivedevelopments. Technical-Commercial Leadership - ActasasubjectmatterresourceforDataCenterandIndustrialEquipmentopportunities. - SupportBusinessDevelopmentManagersinqualifyinganddevelopingcomplexopportunities. - AssistcustomersinunderstandingCSAGroupserviceofferings,certificationpathways,andcompliancestrategies. - CoordinatewithOperationsandTechnicalteamstoaligncustomerrequirementswithCSAGroupcapabilities. - Provideguidanceonmarketrequirements,standardslandscape,andcustomerexpectations. Strategic Growth Initiatives - SupporttheexpansionofCSAGroup'spresencewithinhyperscaledatacenters,colocationproviders,semiconductormanufacturers,andindustrialcustomers. - Helpidentifynewserviceopportunitiesandgrowthstrategiesfortargetmarketsegments. - Collaborateonaccountplanningandpenetrationstrategiesforkeyaccounts. - Developrelationshipsthatcreatelong-termgrowthopportunitiesforCSAGroup. Team Leadership & Knowledge Sharing Mentorcommercialteammembersonindustrytrends,customerchallenges,andmarket

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