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Office Manager

Crime Victim Center

Erie, PAJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Erie, PA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Child Abuse, Pennsylvania State Police, And FBI ClearancesBachelor's degreeValid Driver's License

Job overview

The Office Manager oversees administrative tasks and office resources, supervises receptionist and maintenance positions, and supports onboarding, front desk coverage, and agency compliance. The role also participates in trainings and an on-call rotation for the agency hotline. The ideal candidate has office and supervisory experience, proficiency with Microsoft Office and Cisco WebEx, and a background in victim services, sexual violence prevention, or social services.

Skills & qualifications

RequiredNice to have

Skills

CommunicationInterpersonal SkillsCustomer ServiceMicrosoft OfficeOrganizational SkillsProject PrioritizationComputer TroubleshootingTechnology TroubleshootingTime ManagementIndependent WorkConflict De-EscalationEmotional Situations ManagementAuditory AcuityCisco WebExVictim ServicesSexual Violence PreventionSocial Services

Qualifications

Bachelor's in Business Administration, Office Management, Human Resources, or Social ServicesSupervisory ExperienceValid Driver's LicenseChild Abuse, Pennsylvania State Police, and FBI Clearances5+ Years Office Experience3+ Years Supervisory Experience

Full job description

Required Qualifications/Competencies: 1. Bachelor's degree in business administration, office management, human resources, or social service-related field required. 2. Supervisory experience in an office setting 3. Excellent Communication Skills (both written and oral) 4. Excellent interpersonal and customer service skills 5. Proficient in Microsoft Office, including Outlook, Word, PowerPoint and Excel 6. Organizational skills with the ability to independently prioritize and complete multiple, ongoing projects 7. Experience with basic computer and technology troubleshooting 8. Trustworthy, self-motivated, able to manage time and work independently 9. Able to verbally diffuse tense situations 10. Able to handle emotionally charged situations 11. Able to sit for extended periods 12. Possess auditory acuity to listen to people over the telephone and in-person 13. Valid Driver's License and reliable transportation 14. Must possess current Child Abuse, Pennsylvania State Police and FBI Background Clearances Ideal Competencies: 1. 5+ years of experience in an office environment 2. 3+ years of supervisory experience 3. Proficiency with Cisco WebEx phone services 4. Proficiency with computers, technology and Microsoft Office Suite 5. Background in victim services, sexual violence prevention, and/or social services Job duties: 1. Oversee various administrative tasks and management of office resources 2. Supervise receptionist and maintenance positions 3. Assist with employee onboarding, engagement and recognition 4. Assist with front desk and phone coverage 5. Perform general clerical duties 6. Maintain agency information and files for compliance with funding sources 7. Participate in in-services, trainings, and conferences 8. Participate in on-call rotation to staff agency hotline To apply, please send cover letter, resume and references to [email protected] Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.

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