Labor Relations Specialist

About Vensure Employer Solutions: Vensure Employer Solutions provides comprehensive HR/HCM technology, managed services, payroll, and business process outsourcing solutions. The company and its service providers serve more than 95,000 businesses, processing over $135 billion in annual payroll.

• Position Summary: Labor Relations Specialist — Supports day-to-day labor relations activities, focusing on contract setup, maintenance of union contribution rates, and accurate configuration of union agreements within the Sports & Entertainment software platform. Works closely with internal departments, clients, unions, and fund offices to ensure collective bargaining agreements, pension and health contribution requirements, reporting obligations, and system configurations are implemented accurately and consistently.

• Key Responsibilities:

• Configure and maintain software systems in accordance with union contracts, collective bargaining agreements, and fund requirements.

• Validate client setups for pension, health, and other contribution plans.

• Research and resolve contract interpretation, billing, and contribution discrepancies.

• Collaborate with IT and development teams to define requirements, validate data, and test system enhancements.

• Prepare, analyze, and distribute reports for clients, unions, fund offices, and internal stakeholders.

• Maintain contract documentation, procedures, reference materials, and tracking spreadsheets.

• Coordinate contract updates across departments to ensure accurate implementation.

• Serve as a liaison among clients, unions, fund offices, Payroll, Operations, IT, and other business units.

• Develop process improvements, training materials, and procedural guides.

• Support contract research, client communications, project coordination, and issue resolution.

• Maintain confidentiality and ensure accuracy when handling contractual, financial, and participant information.

• Required Qualifications:

• 2–3 years of labor relations experience in an entertainment industry environment.

• Experience with entertainment union and guild agreements is required.

• Understanding of collective bargaining agreements and the ability to apply contract provisions operationally.

• Experience with payroll processes.

• Ability to interpret contractual language and translate requirements into accurate system configurations.

• Strong analytical, problem-solving, reporting, and data-validation skills.

• Proficiency with Microsoft Office, particularly Excel, Word, Outlook, Teams, and PowerPoint.

• Excellent written and verbal communication skills.

• Ability to manage multiple priorities and collaborate with internal and external stakeholders.

• Willingness to work on-site as required by the role.

• Preferred Qualifications:

• Bachelor's degree or equivalent combination of education, training, certifications, and relevant experience.

• Experience in a multi-state environment or with a Professional Employer Organization (PEO).

• Experience with pension, health and welfare plans, contribution administration, and union fund requirements.

• Experience coordinating system testing, process documentation, and cross-functional projects.

• Benefits (eligible employees may receive):

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off, holidays, and applicable leave

• Life insurance and short- and long-term disability

• Employee assistance program

• FSA and HSA options

• Additional voluntary insurance and protection benefits

• Equal Opportunity and Accommodation: Vensure Employer Solutions provides reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of the position.

• Important: Candidates must have direct experience with entertainment-industry union and guild agreements to meet the core requirements of this position.

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