
ADMINISTRATIVE SERVICES ASSISTANT (OA)
United States Fleet Forces Command
Naval Base, Norfolk, VAFull-time$51–67K/yrPosted 2 days ago
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Job overview
The Administrative Services Assistant provides administrative and clerical support to the Administration Division at the Navy Warfare Development Center. The role manages correspondence, records, official mail, visitor and phone inquiries, and employee in-processing. It also supports Command Pay and Personnel Administrator program requirements, advises on military pay and personnel matters, and uses Navy systems to process transactions and maintain personnel records.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
You will serve as an Administrative Services Assistant (OA) located within the Administration, Security, Logistics, and Information Technology (N1/4/6) Department of NAVY WARFARE DEVELOPMENT CENTER.
Duties
- You will manage the full spectrum of administrative and clerical support for the Administration Division, encompassing correspondence control, records management, and official mail operations.
- You will manage correspondence, the incumbent applies a comprehensive knowledge of the Navy Correspondence Manual to draft, format, and proofread all outgoing documents for signature.
- You will establish and maintain the Center's official files in accordance with governing Navy procedures, including the required handling, storage, and protection of classified material.
- You will serve as the Mail Clerk/Orderly, ensuring all official U.S. mail is properly sorted, handled, accounted for, and documented in accordance with USPS and USN regulations.
- You will transport incoming and outgoing mail to and from the base postal directory and ensuring proper storage at all times.
- You will be responsible for receiving all office visitors and phone calls, personally providing requested information when possible or directing visitors to the appropriate staff.
- You will serve as the Center's primary point of contact for CPPA program requirements, providing technically sound explanations of all related regulations and procedures to ensure transactions are executed accurately.
- You will serve as the primary advisor for military pay, records, and personnel issues throughout a service member's tour, submitting and tracking all related cases and documents to the supporting TSC via the Salesforce/eCRM system.
- You will attend all required CPPA meetings and training to maintain technical proficiency.
- You will be responsible for the complete and accurate in-processing of all new military, civilian, and contractor employees for the Center in Total Workforce Management Services (TWMS) and Navy Family Accountability and Assessment System (NFAAS).
Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience performing a full range of administrative and clerical support duties, including preparing, receiving, reviewing, and verifying documents for review and approval by senior-level civilian and military managers or officials. Experience serving as a Command Pay and Personnel Administrator (CPPA) to process military personnel transactions, pay, and entitlements. Experience using enterprise-level Navy databases and systems (such as the Navy Standard Integrated Personnel System (NSIPS), Salesforce Enterprise Customer Relationship Management (eCRM), Bureau of Naval Personnel Online (BOL), Total Workforce Management Services (TWMS), and the Navy Family Accountability and Assessment System (NFAAS)) to manage personnel records and execute the complete and accurate in-processing of all new military, civilian, and contractor employees. Experience managing official Mail Management Programs and Navy Records and Forms Management processes in compliance with Navy directives. Experience utilizing standard office automation software (such as Microsoft Word, Excel, PowerPoint, Access, and Adobe Professional) to manage databases, track data, and draft official products. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
How You Will Be Evaluated
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork INFORMATION MANAGEMENT ORAL COMMUNICATION PROBLEM SOLVING CLERICAL SUPPORT FUNCTIONS OFFICE AUTOMATION TRAVEL MANAGEMENT This recruitment will utilize the following technical assessment tools: USA Hire, Structured Resume Review, and Structured Interview. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. Other Information
This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf CTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
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