Program Coordinator Patient Education, Nursing Education

Overview

The Program Coordinator supports the planning, coordination, and evaluation of patient education programs at Dartmouth Hitchcock Medical Center. Working with clinical teams and other partners, this role helps ensure that patients and families receive clear, consistent, accessible information to support their care and decision-making.

Responsibilities

• Coordinates the development, review, approval, and maintenance of patient education materials and programs in collaboration with clinical subject matter experts.

• Maintains an organized inventory of patient education resources, including review dates, content owners, and approved versions.

• Supports teams in using consistent processes and standards for patient education across care settings.

• Reviews materials for plain language, accessibility, and suitability for patients with varying health literacy needs; coordinate translation and interpretation needs’ through established processes.

• Gathers feedback from patients, families, and staff and use it to identify opportunities to improve education resources and delivery.

• Tracks program activity and measures, prepare reports, and share findings with the manager and relevant teams.

• Coordinates meetings, timelines, communications, and training related to patient education initiatives.

• Partners with clinical, quality, digital, and operational teams to make approved education resources available through appropriate channels.

• Performs other duties related to patient education programs as required or assigned.

Qualifications

• Bachelor’s degree in health education, nursing, public health, communications, or a related field, or an equivalent combination of education and relevant experience.

• Two years of experience coordinating programs, projects, or educational resources in a healthcare or related setting.

• Demonstrated ability to organize multiple projects, manage deadlines, and work effectively with interdisciplinary teams.

• Strong written and verbal communication skills, including the ability to help translate complex information into clear, patient-friendly language.

• Working knowledge of health literacy principles and accessible communication.

• Proficiency with common office applications and the ability to learn systems used to manage educational content and program data.

• Excellent customer service, verbal and written communication skills essential.

• Must be a highly organized self-starter with the ability to manage multiple projects simultaneously under numerous academic and administrative deadlines.

• Strong ability to prioritize is essential as is the ability to adjust to changing demands and work under pressure.

• Some financial budgeting and management experience required with accuracy and meticulous attention to detail essential.

• Excellent interpersonal skills with ability to work collaboratively with a team or independently with little supervision.

• Strong computing skills required with extensive experience with the Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook). Ability to maintain data accurately. Excellent keyboarding and proofreading skills required.

• Must be adept with using audio-visual equipment including audience response systems or able to show acuity with similar learning systems.

Required Licensure/Certifications

• None

• Remote:Hybrid Remote

• Area of Interest:Professional/Management

• Pay Range:$52,395.20/Yr. - $81,224.00/Yr. (Based on 40 hours per week, otherwise pro rata)

• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week

• Shift:Day

• Job ID:42528

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may [email protected] assistance.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.