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Community Support Specialist - Veterans Project

Thresholds

Chicago, ILJob$23.1–25.1/hrSeen 1w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$23.1–25.1/hr
Location
Chicago, IL
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Thresholds’ Community Support Specialists-CSS (Vets) provide mental health and substance use treatment support in veterans’ communities. They help clients with care planning, case management, resource connections, daily living skills, and transportation to appointments and errands. The role offers training and clinical supervision in harm reduction, trauma-informed care, and evidence-based practices. Eligible education and experience paths vary; military service and housing experience are preferred.

Skills & qualifications

RequiredNice to have

Skills

CommunicationRelationship BuildingWritingTime ManagementOrganizationClient TransportationMilitary ServiceHousing Experience

Qualifications

Must Be 21+Valid Driver's LicenseCurrent Car InsuranceDaily Access to Own CarHigh School Diploma or GED + 5 Years Clinical ExperienceBachelor's in Psychology, Social Work, or Related FieldBachelor's in Unrelated Field + 2 Years Clinical ExperienceMaster's in Psychology, Social Work, or Related Field

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Description

At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists-CSS (Vets) provide mental health and substance use treatment support where it makes the most impact – in a person’s community.

Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of our Veteran's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.

The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.

To succeed in this role, you need:

  • Effective communication and relationship-building

  • Good writing skills

  • Strong time management and organization

  • To be at least 21 years old

  • A valid driver’s license, current car insurance, and daily access to your own car

  • Willingness to provide transportation to clients

Many education and experience paths are eligible for this role:

  • High school diploma OR GED certificate AND 5 years of supervised clinical experience

  • Bachelor’s degree in Psychology, Social Work, or related field

  • Bachelor’s degree in an unrelated field AND 2 years of supervised clinical experience

  • Master’s degree in Psychology, Social Work, or related field.

  • Military Service - preferred.

  • Housing Experience preferred.

What sets Thresholds apart:

  • Competitive Pay: $23.10 - 25.10 hourly / $48,048 - $52,200 annually

  • Commensurate with education, experience, and licensure

  • $1000 salary increase for LSW or LPC licensure

  • $1000 salary increase for CRSS

  • Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)

  • 4 medical insurance plans, dental insurance, & vision insurance

  • 403(b) retirement plan with 3% employer match

  • Robust employee assistance program (EAP)

  • Mileage reimbursement

  • Cell phone reimbursement (up to $50/month)

  • Public service loan forgiveness

  • Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC)

  • Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here (https://www.thresholds.org/about) to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

How this job compares

Set against the 2,990 open Case Management jobs on Olive Jobs, counted October 29, 2026.

Pay
  • This posting$23.1–25.1/hr
  • Illinois median$21–45/hr87 hourly ranges
  • US median$25–37/hr1,074 hourly ranges

This range's midpoint, $24.10/hr, is 27% below the Illinois median midpoint ($33/hr) — in the lowest quarter of Case Management hourly ranges in Illinois.

Openings
Olive Jobs lists 118 open Case Management jobs in Illinois and 2,990 across the US. 5% of them nationwide are listed as remote or flexible.
Hiring the most in Illinois
Experience
Case Management postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (2,040 postings).
Education
679 of the 2,990 open Case Management jobs (23%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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