
Caseworker
Erie County Department of Social Services
BUFFALO, NYJobSeen todaySeen in employer's feed today
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Job overview
The Caseworker performs social case work in child and family welfare, adult protective services, or health department programs. After investigations, interviews, and case assessments, the incumbent develops and carries out plans to address assigned clients’ needs, potentially managing a caseload. Work is supervised by a higher-ranking administrative or supervisory employee.
Skills & qualifications
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Full job description
Examples of DutiesThe work involves performing social case work in connection with such social services as child and family welfare and protective services for adults; or health department clinical and home-based programs. The incumbent, after investigation, patient interviews and case assessment, formulates and carries out plans to meet the individual problems of cases assigned, and may act as case manager for a block of cases. Work is performed under the direct supervision of a higher-ranking administrative or supervisory employee. Does related work as required. Typical Work ActivitiesIf assigned to Social Services: Interviews applicants and referrals for child care, foster care, adoption, adult services, preventive services, in-home health care, nursing home or other services of the department and makes field investigations to verify intake information and to ascertain needs; Prepares case assessments for review by supervisor, including recommendations as to services required to attain defined goals; Assesses risk/safety of children; Recommends referrals to other agencies; Makes plans for services and assistance to meet individual problems of the cases assigned and after approval, puts plans into effect; Makes collateral contacts with other interested agencies and/or individuals to gather information coordinate services and guard against duplication of services; Reviews assigned cases periodically to determine changes affecting client circumstances and need for service, including follow-up field investigations; Gives advice and counsel to applicants and clients to assist in solving personal, family, domestic and financial problems; Determines categorical eligibility to assure appropriate Federal reimbursement for services provided; Utilizes information supplied by supportive services such as Resource Division and Home Economists Office, as applied to specific units of assigned caseload; Dictates case records, composes letters and reports as required; Maintains case records on computer system; Locates, studies and reports on family or foster homes and adoptive homes; Investigates and makes recommendations on boarding homes regarding certification; Investigates through inspection and interviews, as to whether childs needs can best be met in natural home, foster home or institution; Plans with parents and relatives for care of children and re-establishment of the home, and promotes permanency planning for children, including adoption services; Attends in-service training programs and meetings; Investigates, through assessment and interviews as to whether clients needs can best be met in clients home or institution; Plans with client and clients relatives for care of client and promotes optimum support from relatives and other interested parties; Assists in locating appropriate placement of clients deemed in need of protective environment; Makes court appearance as required; Inputs and retrieves information on computer systems relevant program assignment; Convenes and/or participates in case conferences; Manages client financial affairs in some adult service cases; Transports children; Prepares Family Court reports and related court work; May review cases for falsification and investigates to determine if there is overpayment of funds; May conduct field investigations as required; May assist in establishing accounts and arrangement of repayment schedules. Minimum QualificationsPossession of a Bachelors Degree*** (see Note 3) and one (1) year of social case work experience*^*(see Note 4). NOTE 1: *Per resolution (see L-2023-339 Item #1.7) presented to State Civil Service Commission on January 17, 2024, action approved and filed with the Department of State on January 24, 2024, under the Hiring for Emergency Limited Placement (HELP) Program this title is temporarily re-assigned to NON-COMPETITIVE Classification. NOTE 2: **Candidates may be appointed as Caseworker Trainee (Job Grade VIII) with only
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