
Mobile Collections Supervisor Donor
MADISON, WIFull-timeSeen todaySeen in employer's feed today
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Job overview
ImpactLife seeks a Mobile Collections Supervisor to work alongside the phlebotomy team and supervise assigned team members. The role includes training in the blood collection process, daily supervisory duties, compliance oversight, and coaching the team to support customer service and donor satisfaction. The position is full-time at 30–39 hours per week, with varied hours including days, evenings, and weekends.
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Full job description
JOB REQUIREMENTS: Are you passionate about making a difference in our community? Join the ImpactLife team to help us Change the World. We are looking for committed individuals who demonstrate good character, use clear communication, and can collaborate alongside professionals who believe in the power of integrity and teamwork. Our Donor Services Supervisors work right along with the rest of the phlebotomy team. You will be fully training on the entire blood collection process including donor registration, screening, physical, and phlebotomy. The Supervisor will perform daily supervisory responsibilities such as interviewing, hiring, and performance management of your assigned team members. Supervisors work under the directions of the Manager to ensure overall compliance to policies and procedures and adherence to quality standards. Additionally, the Supervisor provides coaching and motivation to their team to provide excellent customer service and donor satisfaction. Supervisors may be called upon to drive our fleet vehicles when needed, including box trucks. This is a Full Time/30+ position working 30-39 hours per week and requires the ability to work varied hours including days, evenings, and weekends. What does it take to change the world with us? Customer service experience Previous supervisory or management experience Strong leadership skills Enjoy working with the public Have a good, stable work history Understand the importance of following standard operating procedures Healthcare experience is a plus Be able to train away from home for up to two weeks at a time Be able to work a varied schedule including days, evenings, and weekends Possess a valid driver's license in the state in which you reside and be insurable by our insurance carrier Hold or be able to obtain a DOT Medical Certification Physical card Pre-employment background check, drug screen, and motor vehicle report are required. What does this change mean for you? Industry leading pay rates including shift premiums and weekend pay Paid training Advancement opportunities On Demand Pay An opportunity to make a difference in your community An excellent benefit package: Generous paid time off that begins to accrue on your first day of employment. Medical, Dental, and Vision insurance plans Free Life Insurance 401K with employer match Health Savings Account Flexible Spending Account Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity Doctor on Demand Employee Referral Bonus Program Tobacco Cessation Reimbursement Health Club Reimbursements Employee Savings Programs for discounts on various goods and services For more information on our benefits click this link or copy and paste it into your web browser: https://flimp.live/ImpactLifeBenefitShowcase#welcome If you are ready to be part of an organization where... For full info follow application link. Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D4E18BCB18304D06
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