Director, Sales & Merchandising - San Jose
San Jose, CAFull-time$115–135K/yrPosted 2 days agoStill listed 2 days ago
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At a glance
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Job overview
The Director, Sales & Merchandising develops and coaches Independent Owner/Operators across an assigned region, supporting store sales, merchandising, appearance, marketing, and profitable growth. Reporting to the VP of Sales & Merchandising, the role partners with Operators on business planning, performance evaluation, and execution of marketing and merchandising strategies. The position also evaluates aspiring Operators in training and supports compliance with applicable laws and regulations.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About the Team:
Our Sales and Merchandising team’s mission is to build a strong foundation for Independent Operators by coaching, developing, and assisting with their efforts in maintaining overall productivity and success in their store. Our team is collaborative and authentic as we promote open and respectful relationships between Independent Operators and Grocery Outlet. Successful members of our team use their analytical ability and drive to complete store operations projects on time and provide excellent customer service to team members, GOI employees, operators, and vendors.
About the Role:
The Director, Sales & Merchandising will focus on developing and coaching of Independent Owner/Operators (or as we call them, IOs) of all Grocery Outlet stores within an assigned region. You are responsible for supporting the efforts of the Operators in the areas of store sales and merchandising, store appearance, marketing, and profitable business growth. The Director, Sales & Merchandising will report to the VP - Sales & Merchandising.
Responsibilities Include:
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Support IOs in the enhancement and development of the Owner-Operator model.
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Develops an annual business plan with the Operator.
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Fosters the relationship of the Operator and Grocery Outlet Inc.
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Encourages participation of the Operator in open dialogue to improve the overall profitability and success of the store.
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Supports the execution of chain, regional and local marketing efforts.
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Assists in developing new sales and merchandising strategies.
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Evaluates region and store performance.
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Reviews all elements of the Store Performance Scorecard and coaches/recognizes Operators when improvement is needed, or performance is achieved.
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Strives for excellence by raising the level of standards of performance, ensuring proper presentation, merchandising, and pricing of GOI inventory. Monitors and addresses product handling policies and procedures.
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Assists the Operators in complying with Federal, State, and local laws and regulations.
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Evaluates the readiness of Aspiring Operators in Training (AOTs).
About The Pay:
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Base Salary Range: $115,000 - $135,000 Annually
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Annual Bonus Program
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Equity
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401(k) Profit Sharing
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Medical, Dental, Vision & More!
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Final compensation will be determined based upon experience and skills and may vary based on location.
About You:
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A degree or equivalent combination of education and experience.
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5+ years of retail management experience.
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3+ years in a multi-unit role preferred.
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Reside in San Jose area.
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Ability to read, analyze and interpret financial statements, government regulations and legal documents.
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Ability to write presentations and present information effectively to various levels of leadership.
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Ability to solve practical problems where only limited standardization exists.
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Knowledge of the retail food business including perishable foods preferred.
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Proven experience and demonstrated knowledge in merchandising.
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Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
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Ability to deal tactfully and effectively with all Owner/Operators and coworkers.
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You have mastered the competencies of partnering and influencing.
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Proficiency in MS Office properties including Excel, Word, PPT.
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Willing and able to travel 50-70% to stores, regional meetings and corporate offices.
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How this job compares
Set against the 1,305 open Sales Director jobs on Olive Jobs, counted November 2, 2026.
- Pay
- This posting$115–135K/yr
- California median$155–244K/yr104 salary ranges
- US median$150–223K/yr888 salary ranges
This range's midpoint, $125K, is 41% below the California median midpoint ($211K) — in the lowest quarter of Sales Director salary ranges in California.
- Openings
- Olive Jobs lists 133 open Sales Director jobs in California and 1,305 across the US. 17% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 5 years of experience; Sales Director postings that state a minimum ask for 7 years at the median (1,009 postings).
- Education
- 306 of the 1,305 open Sales Director jobs (23%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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